Sales & Customer Service Associate

Massage Envy Franchising, LLC; Norcross (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a passionate team at Massage Envy Peachtree Corners, where you'll support clients in their wellness journey by delivering exceptional service. We're looking for someone with a positive attitude and sales experience, ready to promote our Total Body Care services while enjoying a flexible schedule and various employee perks.

Benefits

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage, skincare or stretch service each month

20% off all products

Qualifications

• Previous retail or sales experience preferred.
• Establish positive relationships with guests.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service.
• Promote Total Body Care and sell services.
• Support clinic flow and client scheduling.

Skills

Critical thinking

Excellent math skills

People skills

Multitasking

Education

High school diploma or equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Peachtree Corners

Do you have a passion for helping others? At the Massage Envy Peachtree Corners franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• $12-$14/ hourly based on previous sales experience
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• MONDAY, THURSDAY AND SUNDAY AVAILABILITY REQUIRED

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

-MASSAGE ENVY PEACHTREE CORNERS MANAGEMENT-

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$12-$14/hourly

Job ID

2024-229945