Sales & Customer Service Associate

Massage Envy Franchising, LLC; Kansas City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

Massage Envy Tom Watson Parkway recherche un membre d'équipe passionné par le service client pour offrir une expérience exceptionnelle. Le candidat idéal aura un diplôme de niveau secondaire, des compétences en vente, et une passion pour le bien-être. Grâce à une culture de soutien et de possibilités de croissance, cette position est idéale pour ceux cherchant à entrer dans le secteur du soin personnel.

Benefits

Salaires de base compétitifs avec primes et commissions

Soins de santé payés par l'employeur

Programme de retraite 401(k) avec correspondance

Congés payés pour les employés à temps plein

Programme de bonus de référence

Horaire flexible

Formation approfondie sur les produits et services

Une massage gratuit par mois

Remises sur tous les produits

Qualifications

• Expérience en vente au détail ou service client préférée.
• Capacité à établir des relations positives avec les clients.
• Connaissance générale des services de massage et soins de la peau.

Responsibilities

• Fournir un service client exceptionnel et valoriser chaque client.
• Promouvoir le programme de bien-être et éduquer les clients sur les services.
• Soutenir le flux de la clinique en accueillant et programmant les clients.

Skills

Math skills

Computer skills

People skills

Critical thinking

Education

High school diploma or equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Tom Watson Parkway (6240 N. Chatham Ave., Kansas City, MO 64151)

Do you have a passion for helping others? At the Massage Envy Tom Watson Parkway franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Matching 401(k)
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discount onall products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2025-234149