Sales & Customer Service Associate

Massage Envy Franchising, LLC; Hamilton Court (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading wellness franchise is seeking enthusiastic individuals for a customer service role. Responsibilities include providing exceptional service, promoting wellness programs, and supporting clinic operations. Ideal candidates are customer-focused, with excellent interpersonal and multitasking skills. Join a team dedicated to helping clients on their wellness journey.

Benefits

Competitive base pay plus bonuses

Healthcare

Matching 401(k)

PTO

Employee referral bonus program

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage or skincare service each month

40% off all products

Qualifications

• High school diploma (or equivalent) required.
• Retail or sales experience preferred.
• Excellent math and computer skills.

Responsibilities

• Provide outstanding customer service.
• Promote and sell Massage Envy services and Wellness Program.
• Support clinic flow by greeting and scheduling clients.

Skills

Customer Service

Critical Thinking

Multitasking

People Skills

Sales Techniques

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Ardmore

Do you have a passion for helping others? At the Massage Envy Ardmore franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Healthcare
• Matching 401(k)
• PTO
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2025-239792