Sales & Customer Service Associate

Massage Envy Franchising, LLC; Davenport (IA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking community that values your passion for helping others! In this dynamic role, you will provide exceptional customer service, promoting wellness and total body care while building lasting relationships with clients. You'll enjoy a competitive pay structure, including bonuses, and a comprehensive benefits package that supports your health and well-being. With flexible scheduling and ongoing training, this position offers a fantastic opportunity for personal and professional growth. If you're ready to make a difference in people's lives while advancing your career, we want to hear from you!

Benefits

Competitive Base Pay

Employer-Paid Healthcare

401(k) Matching

Paid Time Off

Employee Referral Bonus

Employee Assistance Program

Flexible Schedule

Free Monthly Massage

40% Off All Products

Qualifications

• High school diploma or equivalent required.
• Previous retail or sales experience preferred.

Responsibilities

• Provide outstanding customer service and support clinic flow.
• Promote Total Body Care and educate clients on services.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Job description

Overview

Where Better Careers Begin!Massage Envy Davenport, 5302 Elmore Ave. Davenport, IA

Do you have a passion for helping others? At the Massage Envy Davenportfranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $14.00/ hour plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• Matching 401(k)
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2025-232511