Sales & Customer Service Associate

Massage Envy; Dallas (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Paid time off

Employee Assistance Program

Flexible schedule

Product training

Discount on services

Discount on products

Job summary

Massage Envy Casa Linda is seeking a friendly, sales-minded associate to deliver exceptional customer service and support our wellness offerings. You will educate clients on services, help schedule appointments, and drive retail purchases while fostering strong guest relationships.

Qualified candidates bring a high school diploma or equivalent, plus strong math and computer skills. Retail or sales experience is preferred, with a flexible and customer-focused mindset to thrive in a fast-paced spa

Qualifications

• Candidates should demonstrate strong people skills and the ability to connect with guests.
• Experience in retail or sales is preferred but not required.
• Good math and computer skills help with transactions and scheduling.
• A positive attitude and reliability are essential for delivering great guest experiences.

Responsibilities

• Provide outstanding customer service and help guests feel valued.
• Promote Total Body Care and educate clients on services and Wellness Program.
• Book services, answer calls, respond to emails, and support clinic flow.
• Grow and retain a client base through in-person and outreach efforts.

Skills

People skills

Customer service

Math skills

Computer skills

Retail/sales experience

Education

High school diploma or equivalent

Job description

Where Better Careers Begin!
Massage Envy Casa Linda, 9440 Garland RD, #174, Dallas TX 75218.

Do you have a passion for helping others? At the Massage Envy Casa Linda franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $13/ hour plus bonuses and commissions
• Employer pays a portion of healthcare including medical, dental and vision plans
• Matching 4% 401(k)
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A discounted massage, skincare or stretch service each month
• 30% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.