Sales and Customer Service Associate

Massage Envy; Spring (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive base pay plus bonuses and%

Healthcare including medical, dental,

Paid time off for full time employees

Employee referral bonus program

Employee Assistance Program

Employee Childcare Assistance Program

A flexible schedule for a better workl

In-depth product and service training

A free massage, skincare or stretch

20% off all products

Job summary

Massage Envy Gleannloch Farms in Spring, TX is seeking team members passionate about Total Body Care. You will provide outstanding customer service, educate clients on Massage Envy Wellness programs, and assist with scheduling, product recommendations, and retail purchases to support client wellness.

The role focuses on building relationships, promoting services, and managing busy front-desk interactions while delivering a friendly, professional guest experience.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

People skills

Math & computer skills

Multitasking

Education

High school diploma or equivalent

Job description

Where Better Careers Begin!

Massage Envy Gleannloch Farms

8707 Spring Cypress Rd Suite D

Spring, TX 77379

Do you have a passion for helping others?

At the Massage Envy Gleannloch Farms franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Healthcare including medical, dental, and vision plans
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• Employee Childcare Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.