Sales & Customer Service Associate

Massage Envy Franchising, LLC; Colorado Springs (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team in Colorado Springs. This role focuses on delivering exceptional customer service while promoting wellness and total body care. You'll engage with clients, educate them about services, and help grow a loyal customer base. With a commitment to employee success and a supportive community, this opportunity offers a flexible schedule and training to help you thrive. If you're ready to make a difference in clients' lives and work in a rewarding environment, this position is perfect for you.

Benefits

Base pay plus incentives

Employee Assistance Program

Flexible schedule

In-depth product and service training

Free massage or skincare service each month

Discounts on retail products

Qualifications

• High school diploma required; retail or sales experience preferred.
• Strong people skills and ability to multitask effectively.

Responsibilities

• Provide outstanding customer service and promote wellness programs.
• Support clinic flow by scheduling services and addressing client inquiries.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

People Skills

Multitasking

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin at Massage Envy Rockrimmon!

Do you have a passion for helping others?At the Massage Envy Rockrimmon franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Base pay plus incentives and commissions
• Employee Assistance Program
• Aflexible schedulefor a better work/life balance
• In-depth product and servicetraining
• Afreemassage, skincare or stretch service each month
• Discounts offall retail products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for eachindividual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions postedfor a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2025-235434