Sales & Customer Service Associate

TieTalent; California (MO); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Competitive base pay

Employer-paid healthcare including medical, dental, and vision plans

Matching 401(k)

Paid time off for full-time employees

Employee Assistance Program

Flexible schedule for work/life balance

In-depth product and service training

Free massage or skincare service each month

40% off all products

Job summary

A franchise of a leading massage therapy company seeks a passionate customer service representative in California. Ideal candidates have a high school diploma and some sales experience, along with excellent people skills. You will be responsible for promoting services, booking clients, and ensuring a welcoming environment for all guests.

Qualifications

• Previous retail or sales experience preferred.
• Excellent math and computer skills.
• Ability to multitask and establish positive relationships.

Responsibilities

• Provide outstanding customer service and help clients feel valued.
• Promote Total Body Care services and book future client appointments.
• Support clinic flow by scheduling services and addressing client inquiries.

Skills

Customer Service

Sales

Retail

Education

High school diploma (or equivalent)

Job description

About

OverviewWhere Better Careers Begin! Massage Envy Piazza Del Fiore 1170 E Champlain Drive Ste. 103 Fresno Ca, 93720

Do you have a passion for helping others?

At the Massage Envy Piazza Del Fiore franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base pay starting at

$17/ hour

plus commissions

Employer-paid

healthcare

including medical, dental and vision plans

Matching

401(k)

Paid time off for full time employees

Employee Assistance Program

A

flexible schedule

for a better work/life balance

In-depth product and service

training

A

free

massage, skincare or stretch service each month

40% off

all products

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success

Award programs (like Sales Associate of the Year)

A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary

$17-18Job ID

2025-239588

Nice-to-have skills

Customer Service Sales Retail

• California, United States

Work experience

Other Sales

Languages

English