Front Desk Sales Associate

Massage Envy; San Diego (CA); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Massage Envy - Carmel Mountain is hiring to support guests with outstanding customer service and a friendly, welcoming experience. In this role you will educate clients on services, promote the Wellness Program, and help schedule appointments while ensuring clients feel valued.

We seek candidates with retail or sales experience, strong math and computer skills, and the ability to multitask. Excellent people skills and knowledge of massage and skin care services are a plus, with opportunities to

Qualifications

• Retail or sales experience preferred.
• Critical thinker with strong math and computer skills.
• Excellent people skills and ability to build guest relationships.
• Basic knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on services and promote the Wellness Program, booking future services and encouraging homecare retail purchases.
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails and addressing questions.
• Grow and retain a client base in person and through phone/email outreach.

Skills

Retail experience

Sales skills

Math skills

Computer skills

People skills

Massage knowledge

Job description

11720 Carmel Mountain RD. STE 158, San Diego, CA 92128 Massage Envy - Lauren Luo

Be Supported as You Pursue Your Career in Wellness

At Massage Envy - Carmel Mountain, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

Full-Time and Part-Time Positions Available

Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location