Front Desk Sales Associate

Massage Envy; Irvine (CA); On-site; USD 35,152 - 35,360; Full time

Benefits offered by this job

PSL & UTO

Referral bonus

Flexible schedule

Product training

Free massage quarterly

Product discount 30%

Job summary

Massage Envy Irvine at Woodbury Town Center is seeking friendly, career-minded team members to deliver exceptional service in a wellness-focused environment.

You will gain hands-on product knowledge, grow with a supportive team, and enjoy flexible scheduling, employee discounts, and an opportunity to advance your career in retail wellness.

Qualifications

• Have previous retail or sales experience (preferred).
• Are skilled at math and able to multitask using a computer.
• Have great people skills and can build positive guest relationships.
• Knowledge of massage and skincare services is helpful.

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood.
• Educate clients on Total Body Care services and promote the Massage Envy Wellness Program.
• Schedule services, answer calls and emails, and assist with clinic flow.
• Help grow and retain a client base through in-person and outreach efforts.

Skills

Customer service

Sales

People skills

Tools

POS system

Job description

6262 Irvine Blvd, Irvine, CA 92602 Massage Envy - Carol Warren

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Irvine at Woodbury Town Center, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $16.90-17.00/hourly plus tips, bonuses, and commissions
• PSL & UTO Available
• Employee referral bonus program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service quarterly
• 30% Discount on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location