Sales/Customer Service

European Wax Center, Inc.; Sunnyvale (CA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Uncapped Earning Potential

Paid Time Off (FT)

Generous Discounts

A Fun, Supportive Culture

Career Growth

Job summary

European Wax Center in Sunnyvale, CA is seeking a motivated Guest Service & Sales Associate to be the face of the brand and drive the guest experience. Starting wage is $19.50 per hour with bi-weekly bonuses, and top performers can earn $29/hour or more.

You will welcome guests, learn our services and products, educate clients on routines, and help clients choose Wax Pass and retail items. This is a fast-paced role with opportunities for growth in a friendly team.

Qualifications

• Outgoing and confident with a natural ability to sell.
• Excellent communication and customer service skills.
• Willingness to learn product line and share with guests.

Responsibilities

• Greet guests, manage the flow of the center and ensure a seamless visit.
• Educate guests on services and products to build personalized routines.
• Drive sales through education and recommendations of Wax Pass and retail items.
• Collaborate with licensed estheticians to ensure guest satisfaction.

Skills

Outgoing personality

Sales-oriented

Customer service

Job description

Guest Service & Sales Associate | Earn Up to $29/hr+

European Wax Center - Sunnyvale, CA

Starting Wage: $19.50 per hour, plus bi-weekly bonuses (top performers earn $550+ extra per pay period)

Are you passionate about beauty and love connecting with people? European Wax Center is looking for a motivated and charismatic Guest Service Associate to be the face of our brand and the driver of our guest experience. This is your opportunity to join a fun, fast-paced team where your sales talent directly translates to significant earning potential.

We believe that feeling beautiful and confident is the first step to living your best life. If you're ready to help others achieve that while building a rewarding career, we want to meet you.

What You’ll Do:

As a key member of our team, you will shape the guest experience from start to finish. You won't just be behind a desk; you'll be creating confidence.

• Be the Director of First Impressions: Welcome every guest with genuine warmth, manage the flow of the center, and ensure every visit is seamless and memorable.
• Become a Product & Service Expert: Master our services and product line to educate guests on personalized routines that will help them look and feel their best.
• Drive Sales Through Education: Confidently recommend and sell our exclusive Wax Pass® and retail products by connecting guests with solutions they'll love. Your success in sales directly impacts your take-home pay.
• Support a Winning Team: Partner with our licensed estheticians to create a positive, collaborative environment focused on exceptional results and five-star guest satisfaction.

Why You’ll Love Working Here:

We believe in rewarding our team for their hard work and dedication.

• Uncapped Earning Potential: With a starting wage of $19.50/hour and bi-weekly bonuses, our associates frequently earn up to and over $29/hour.
• Paid Time Off: Full-time associates (30+ hours/week) receive paid time off to rest and recharge.
• Generous Discounts: Enjoy amazing discounts on all our products and services.
• A Fun, Supportive Culture: Join a team that celebrates success, supports one another, and has a passion for the beauty industry.
• Career Growth: We are dedicated to promoting from within and providing opportunities for advancement.

This Role Is for You If:

• You are outgoing, confident, and have a natural talent for sales and connecting with people.
• You are motivated by goals and thrive in a fast-paced environment.
• You have a passion for the beauty industry and a desire to learn and grow.
• You are a reliable team player with a positive and professional attitude.

Ready to start a career you love?

European Wax Center is an equal opportunity employer. By applying for this position, you are seeking employment opportunities with Arnold-Kahana Enterprises Inc, an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers.

For more information about EWC, visit: http://www.waxcenter.com/careers.