Sales/Customer Service

European Wax Center- California; Sunnyvale (CA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Uncapped earnings

Paid time off

Employee discounts

Culture and growth

Job summary

European Wax Center in Sunnyvale, CA is seeking a motivated Guest Service & Sales Associate to drive guest experience from first interaction to checkout. Starting wage is $19.50 per hour with bi-weekly bonuses and the potential to earn $29/hour or more for top performers.

You will be the face of the brand, guiding guests through services, educating them on routines, and upselling our Wax Pass and retail products.

Qualifications

• Customer-service oriented with the ability to upsell and educate guests on products and services.
• Strong communication and interpersonal skills to create a positive guest experience.
• Ability to manage guest flow and deliver a seamless, five-star service.

Responsibilities

• Be the Director of First Impressions: welcome guests warmly and manage center flow.
• Become a Product & Service Expert: educate guests on routines and services.
• Drive Sales Through Education: promote Wax Pass and retail products to guests.
• Support a Winning Team: collaborate with licensed estheticians for exceptional results.

Skills

Customer service

Sales

Communication

Team player

Job description

Guest Service & Sales Associate | Earn Up to $29/hr+

European Wax Center - Sunnyvale, CA

Starting Wage: $19.50 per hour, plus bi-weekly bonuses (top performers earn $550+ extra per pay period)

Are you passionate about beauty and love connecting with people? European Wax Center is looking for a motivated and charismatic Guest Service Associate to be the face of our brand and the driver of our guest experience. This is your opportunity to join a fun, fast-paced team where your sales talent directly translates to significant earning potential.

We believe that feeling beautiful and confident is the first step to living your best life. If you're ready to help others achieve that while building a rewarding career, we want to meet you.

What You’ll Do:

As a key member of our team, you will shape the guest experience from start to finish. You won't just be behind a desk; you'll be creating confidence.

• Be the Director of First Impressions: Welcome every guest with genuine warmth, manage the flow of the center, and ensure every visit is seamless and memorable.
• Become a Product & Service Expert: Master our services and product line to educate guests on personalized routines that will help them look and feel their best.
• Drive Sales Through Education: Confidently recommend and sell our exclusive Wax Pass® and retail products by connecting guests with solutions they'll love. Your success in sales directly impacts your take-home pay.
• Support a Winning Team: Partner with our licensed estheticians to create a positive, collaborative environment focused on exceptional results and five-star guest satisfaction.

Why You’ll Love Working Here:

We believe in rewarding our team for their hard work and dedication.

• Uncapped Earning Potential: With a starting wage of $19.50/hour and bi-weekly bonuses, our associates frequently earn up to and over $29/hour.
• Paid Time Off: Full-time associates (30+ hours/week) receive paid time off to rest and recharge.
• Generous Discounts: Enjoy amazing discounts on all our products and services.
• A Fun, Supportive Culture: Join a team that celebrates success, supports one another, and has a passion for the beauty industry.
• Career Growth: We are dedicated to promoting from within and providing opportunities for advancement.

This Role Is for You If:

• You are outgoing, confident, and have a natural talent for sales and connecting with people.
• You are motivated by goals and thrive in a fast-paced environment.
• You have a passion for the beauty industry and a desire to learn and grow.
• You are a reliable team player with a positive and professional attitude.

Ready to start a career you love?

European Wax Center is an equal opportunity employer. By applying for this position, you are seeking employment opportunities with Arnold-Kahana Enterprises Inc, an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers.

For more information about EWC, visit: http://www.waxcenter.com/careers.