Sales & Customer Service

Massage Envy; Clarksville (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage for full-time

401(k) matching

Paid time off

Referral bonus

Flexible schedule

Free monthly massage/skincare

Product discounts

Sign-on bonus for full-time

Job summary

Massage Envy Lawrenceville location is seeking a Customer Service / Sales role to support guests with a welcoming experience and promote Total Body Care services. This position offers full-time and part-time shifts with day, evening, and weekend hours.

Training on products and services is provided, along with opportunities for growth and a supportive team environment. Employees enjoy benefits for full-time staff, flexible scheduling, and a monthly complimentary massage or skin care service, plus

Qualifications

• Previous retail or sales experience (preferred)
• Strong math and computer skills
• Great people skills and ability to build guest relationships
• Knowledge of massage and skin care services a plus

Responsibilities

• Provide outstanding customer service and ensure guests feel valued and understood
• Educate clients on Massage Envy Wellness Program and service options
• Book clients for future services and encourage homecare retail purchases
• Greet clients, schedule services, answer calls, respond to emails and address questions
• Grow and retain a client base through in-person and outreach efforts

Skills

Customer service

Sales

People skills

Multitasking

Math skills

Computer skills

Tools

POS system

Job description

3373 Brunswick Pike #55, Lawrenceville, NJ 08648 • Massage Envy - Greg Robertson

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Princeton, East Brunswick, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location