Sales & Customer Development (Automotive Plastics Injection Molding)

ALTEN Technology USA; Dearborn (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO and parental leave

Mentorship programs

Job summary

ALTEN Technology USA in Dearborn, Michigan, is seeking a Resident Engineer who blends technical depth in plastic injection molding with a strong sales mindset to represent the company at a major automotive OEM.

You will engage with OEM engineering, purchasing, and program teams, support quotations and cost discussions, and drive new business while delivering technical solutions and reliable customer service.

Qualifications

• 5+ years of experience in automotive sales engineering, technical sales, business development, account management, or customer-facing engineering roles.
• Experience with automotive OEMs, Tier 1 or Tier 2 suppliers is strongly preferred.
• Good understanding of plastic injection molding processes, tooling, mold design, plastic materials, and automotive plastic components.
• Ability to understand technical drawings, product specifications, manufacturing requirements, and customer engineering expectations.
• Experience supporting RFQs, quotations, pricing, cost estimation, and new business development.

Responsibilities

• Develop and maintain relationships with OEM engineering, purchasing, program management, and other key customer stakeholders.
• Identify new business opportunities, upcoming programs, RFQs, and potential projects within the customer's organization.
• Support sales activities, new business acquisition, quotation preparation, pricing discussions, and commercial negotiations.
• Understand customer requirements and recommend suitable plastic injection molding solutions.
• Leverage knowledge of injection-molded automotive components, tooling, mold design, material selection, and manufacturing processes during customer discussions.
• Act as the primary customer interface, coordinating with internal sales, engineering, tooling, program, and manufacturing teams.
• Proactively identify opportunities for cost reduction, design optimization, value engineering, and additional business.
• Follow up on open quotations, customer requirements, engineering changes, and new program opportunities.
• Support product development, tooling reviews, mold trials, and new program launches when required.
• Coordinate the resolution of customer concerns related to product design, tooling, molding processes, quality, and delivery.
• Monitor customer satisfaction and ensure timely communication and resolution of issues.
• Represent the company professionally at the OEM site and strengthen its position as a preferred supplier.

Skills

Automotive sales

Technical sales

Account management

Customer relations

Cross-functional coordination

Job description

We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.

ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.

When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.

Position Summary

We are looking for a customer-focused Resident Engineer with strong sales and business development capabilities to represent our company at one of our key automotive OEM customers.

As a plastics injection molding supplier, we are looking for someone who combines a solid understanding of plastic injection molding, automotive components, tooling, and manufacturing processes with the ability to build customer relationships, identify new business opportunities, and drive commercial growth.

The ideal candidate will act as the primary point of contact between the OEM and our internal sales, engineering, program, and manufacturing teams. This person should be comfortable engaging with OEM engineering, purchasing, and program management teams, understanding customer requirements, supporting quotations, presenting technical solutions, and identifying opportunities to expand our business.

This is a customer-facing role with a strong focus on sales, account management, and business development, supported by sufficient technical knowledge of plastic injection molding and automotive manufacturing.

Key Responsibilities

• Develop and maintain strong relationships with OEM engineering, purchasing, program management, and other key customer stakeholders.
• Identify new business opportunities, upcoming programs, RFQs, and potential projects within the customer's organization.
• Support sales activities, new business acquisition, quotation preparation, pricing discussions, and commercial negotiations.
• Understand customer requirements and recommend suitable plastic injection molding solutions.
• Leverage knowledge of injection-molded automotive components, tooling, mold design, material selection, and manufacturing processes during customer discussions.
• Act as the primary customer interface, coordinating with internal sales, engineering, tooling, program, and manufacturing teams.
• Proactively identify opportunities for cost reduction, design optimization, value engineering, and additional business.
• Follow up on open quotations, customer requirements, engineering changes, and new program opportunities.
• Support product development, tooling reviews, mold trials, and new program launches when required.
• Coordinate the resolution of customer concerns related to product design, tooling, molding processes, quality, and delivery.
• Monitor customer satisfaction and ensure timely communication and resolution of issues.
• Represent the company professionally at the OEM site and strengthen its position as a preferred supplier.

Required Qualifications & Experience

• 5+ years of experience in automotive sales engineering, technical sales, business development, account management, or customer-facing engineering roles.
• Experience working with automotive OEMs, Tier 1, or Tier 2 suppliers is strongly preferred.
• Good understanding of plastic injection molding processes, tooling, mold design, plastic materials, and automotive plastic components.
• Ability to understand technical drawings, product specifications, manufacturing requirements, and customer engineering expectations.
• Experience supporting RFQs, quotations, pricing, cost estimation, and new business development.
• Strong customer relationship management and commercial communication skills.
• Ability to work independently at the customer location while coordinating with internal cross-functional teams.

Preferred Candidate Profile

• Someone with a combination of automotive technical knowledge and a sales-oriented mindset.
• A candidate who can comfortably interact with OEM purchasing and engineering teams, understand their requirements, and convert opportunities into business.
• Experience selling or supporting plastic injection-molded components to automotive OEMs.
• Strong negotiation, presentation, communication, and relationship-building skills.
• Self-driven, proactive, and commercially focused, with the ability to identify and develop new business opportunities.

ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.