Sales & Customer Care Specialist

StageRight - Rogers Group; Clare (MI); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Company-paid life insurance and short‑

Paid holidays and generous PTO

Retirement savings plan

Résumé du poste

The Rogers Group, including StageRight, is seeking a motivated individual in Clare, MI to support sales and customer service activities. The role focuses on order entry, customer communication, and clerical tasks in a fast-paced environment within a family-owned group of dynamic businesses.

You will document orders in several software systems, back up Sales and Customer Care, and coordinate with multiple departments to ensure accurate order processing and timely information flow.

Qualifications

• High School diploma or equivalent.
• Ability to read, analyze and interpret the English language.
• Excellent verbal communication and be comfortable engaging with customers over the phone.

Responsabilités

• Process order entries with emphasis on accuracy and status communication.
• Provide information to customers to support Sales and Customer Care requests.
• Use multiple software systems to document orders and customer information.
• Call customers to confirm information received.
• Back up Sales/Customer Service by answering phones and performing clerical tasks.
• Complete order shipment acknowledgement and special projects as assigned by the Department Manager.
• Collaborate with multiple departments in a team environment.

Connaissances

Verbal communication

Customer communication

Formation

High School diploma or equivalent

Outils

Multiple software systems

Description du poste

The Rogers Group, including StageRight, is seeking a motivated individual in Clare, MI to support sales and customer service activities. The role focuses on order entry, customer communication, and clerical tasks in a fast-paced environment within a family-owned group of dynamic businesses.

You will document orders in several software systems, back up Sales and Customer Care, and coordinate with multiple departments to ensure accurate order processing and timely information flow.