Intern- Customer Service

Rogers Athletic Company; Clare (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Rogers Group is seeking a Customer Service Intern for an on-site role in Clare, Michigan. This internship supports Sales and Customer Care through order entry, documentation, and customer communications, with opportunities to engage across departments.

Qualified students are pursuing a bachelor’s degree in marketing, communications, or business and possess strong written and verbal English skills, with basic math, and familiarity with Outlook, CRM, and Excel.

Qualifications

• Pursuing a bachelor’s degree in marketing, communications, business, or related field.
• Experience building a strong work ethic through coursework, professional networks, or internships.
• Language: strong English communication skills.

Responsibilities

• Primarily focus on order entry with accuracy and communicate order status to customers.
• Send out information to customers to support Sales and Customer Care requests.
• Document order and customer information across multiple systems.
• Call customers to confirm receipt of requested information.
• Answer phones to back up Sales and Customer Service activities.
• Provide general clerical support for daily business operations.
• Complete acknowledgement process to confirm order shipment for customers.
• Complete special projects as assigned by Department Managers.
• Collaborate with team and multiple departments within the company.

Skills

Communication skills

Outlook

CRM

Excel

Education

Pursuing a bachelor’s degree in Marketing/Communications/Business

Tools

Outlook

CRM

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Intern- Customer Service

Seasonal Full-Time PT/Temp Clare, MI, US

2 days ago Requisition ID: 1291

Position Title: Customer Service Internship (Summer of 2027)

Join Our Team!

Are you ready to be part of something innovative? The Rogers Group is a family-owned network of dynamic businesses, including StageRight and Rogers Athletics, creating solutions for markets from sports and entertainment to home food preservation. We thrive on creativity, collaboration, and delivering excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Primarily be focused on order entry process including ensuring order accuracy, documentation accrual and customer communication of order status
• Send out information to customers to support Sales and Customer Care requests
• Work in multiple software systems to document order and customer information.
• Call customers to ensure requested information was received.
• Responsible for answering phones to back up Sales and Customer Service activities.
• Provide general support and clerical activities as required to conduct daily business.
• Complete acknowledgement process to confirm order shipment for customers.
• Complete special projects as assigned by Department Managers.
• Be able to work in a team environment and with multiple departments in the company.

Qualifications and Skills:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: Pursuing a bachelor’s degree in marketing, Communications, Business, or related field required. Experience in developing strong work ethic with coursework, professional networks, or internships preferred.

LANGUAGE SKILLS: Ability to read, analyze and interpret the English language. Superior communication skills, both verbal and written.

MATHEMATICAL SKILLS: Must possess basic math skills.

REASONING ABILITY: Experience in developing strong work ethic with coursework, professional networks, or internships, flexibility, and fluidity to thrive within a rapidly evolving environment, demonstrate project management capabilities, and strong attention to detail.

COMPUTER SKILLS: Familiar with Outlook, CRM, Excel, and other software tools.

This internship is located on-site in Clare, Michigan.

All qualified applicants will be afforded equal employment opportunities without discrimination.

Rogers Group is a drug-free workplace. We also conduct thorough background checks on all candidates as part of our hiring process.