Sales Counselor

Grand Living; League City (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO 120–160 hours first year

Health insurance

401(k) with 4% company match

Life insurance & AD&D

Employee meal program

Spa/fitness facilities access

Job summary

Grand Living in Texas is seeking a Sales Counselor to enhance resident experience, drive initial and ongoing lease-ups, and maintain occupancy above budgeted targets. You will articulate floor plans, pricing, and community benefits to prospective residents and families with professionalism.

The role requires a Bachelor’s degree and 3+ years of successful sales, preferably in senior living. Strong communication, CRM and Office skills are essential, as is the ability to build outside referral

Qualifications

• Bachelor’s Degree is required.
• 3+ years of successful sales results is required.
• Senior Living experience is preferred.
• Ability to read, write and understand English to communicate with prospects.
• Working knowledge of Windows/Microsoft Office and CRM applications.

Responsibilities

• Enhance resident experience and foster positive community relationships.
• Lead initial and ongoing lease-up activities to maintain occupancy.
• Communicate pricing, floor plans, and benefits of living in the community.
• Work under Executive Director guidance and uphold community standards.

Skills

Sales experience

Senior Living knowledge

Interpersonal skills

Communication

English literacy

Education

Bachelor’s Degree

Tools

CRM software

Microsoft Office

Windows OS

Job description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About The Position

The Sales Counselor is responsible to enhance the overall Resident experience through exceptional fostering of positive and professional community relationships, initial and ongoing lease up, and continued maintenance at or above budgeted occupancy for Grand Living. The Sales Counselor knows and communicates verbally and in writing with prospective residents, families, physicians, and others in the community the history of Grand Living, the various types of floor plans, pricing and availability of each apartment residence, and the benefits of becoming a resident in each area of the community. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Sales Counselor position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Qualifications And Requirements

• Bachelor’s Degree, required.
• Three or more years of successful sales results, required
• Senior Living experience, preferred.
• Ability to read, write and understand the English language to communicate with prospective residents, their families, peers, staff, professional groups, etc.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry CRM applications.
• Must be strong with building outside referral sources.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to twenty (20) pounds.

Benefits

• 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service;
• 2) affordable insurance options for medical, dental, vision and more;
• 3) a 401(k) with a 4% company match on a 5% contribution,
• 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
• PTO is earned at lesser rates for part-time staff.
• Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

Equal Employment Opportunity

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.