Sales Coordinator - ROOST Detroit New detoit

Method Co; Detroit (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

ROOST Detroit, part of Anthology Events by Method Co., seeks a highly organized Sales Coordinator to support the sales team in driving revenue growth and delivering exceptional guest experiences. You will assist with lead management, proposals, group bookings, client communication, reporting, and sales-system administration.

The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced hospitality environment, enabling the team to focus on revenue-generating activities while

Qualifications

• Minimum 1 year of sales, administrative, coordinator, or hospitality experience.
• Hotel, restaurant, or hospitality experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and time management abilities.

Responsibilities

• Provide day-to-day administrative support to the Director of Sales and Sales Managers.
• Answer incoming calls and respond to sales inquiries, guest questions, and reservation requests.
• Process incoming leads and maintain accurate records within sales systems.
• Prepare proposals, contracts, presentations, reports, resumes, turnover documents, and correspondence.
• Schedule appointments, site visits, and client meetings for the sales team.
• Assist with research related to group billing inquiries, commissions, sales system data, and account management.
• Communicate with prospective and existing clients via phone, email, and in person.
• Support group business by managing room blocks, entering rooming lists, monitoring pickup reports, and providing cutoff date reminders.
• Process reservation changes and maintain accurate group booking information.
• Assist with the creation and maintenance of group master accounts.
• Ensure timely and professional follow-up with clients throughout the booking lifecycle.
• Maintain organized and accurate sales files and booking documentation.
• Upload and manage signed agreements and group booking records within the sales system.
• Assist with generating reports and gathering data to support sales initiatives.
• Distribute CVB RFPs in accordance with company procedures.

Skills

Sales experience

Hospitality

Communication

Organizational skills

MS Office

Job description

Method Co. is a boutique hospitality company that develops, designs, andoperatesa portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces thatblendthoughtful service, elevated design, and a deep sense of place.

About Anthology Events

Anthology is Method Co.’s dedicated events brand, created to deliver beautifully orchestrated gatherings rooted in design, hospitality, and seamless execution. Located within Detroit’s iconic and meticulously restored Book Tower, Anthology offers a collection of refined event spaces that blend historic architecture with contemporary elegance.

Anthology was designed for moments that matter—weddings, celebrations, corporate functions, cultural events, and everything in between. Each space reflects the building’s storied past while embracing a modern, elevated aesthetic, creating an atmosphere that feels both timeless and distinctly Detroit.

Position Overview

ROOSTDetroitisseekinga highly organized and service-oriented Sales Coordinator to support the sales team in driving revenue growth and delivering exceptional guest experiences. This role will provide administrative and operational support to the Director of Sales and Sales Managers,assistingwith lead management, proposal preparation, group bookings, client communication, reporting, and sales system administration.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced hospitality environment. This position plays a critical role in ensuring the sales team can focus on revenue-generating activities whilemaintainingexceptional service standards for prospective and existing clients.

Key Responsibilities

• Provide day-to-day administrative support to the Director of Sales and Sales Managers.
• Answer incoming calls and respond to sales inquiries, guest questions, and reservation requests.
• Process incoming leads andmaintainaccuraterecords within sales systems.
• Prepare proposals, contracts, presentations, reports, resumes, turnover documents, and correspondence.
• Schedule appointments, site visits, and client meetings for the sales team.
• Assistwith research related to group billing inquiries, commissions, sales system data, and account management.
• Client & Group Coordination
• Communicate with prospective and existing clients via phone, email, and in person.
• Support group business by managing room blocks,entering roominglists,monitoringpickup reports, and providing cutoff date reminders.
• Process reservation changes andmaintainaccurategroup booking information.
• Assistwith the creation and maintenance of group master accounts.
• Ensuretimelyand professional follow-up with clients throughout the booking lifecycle.
• Maintain organized andaccuratesales files and booking documentation.
• Upload and manage signed agreements and group booking records within the sales system.
• Assistwith generating reports and gathering data to support sales initiatives.
• Distribute Convention & Visitors Bureau (CVB) RFPsin accordance withcompany procedures.
• Marketing &DepartmentSupport
• Maintain inventory of sales collateral, marketing materials, and promotional assets.
• Assistwith the preparation and distribution of branded sales and marketing materials.
• Participate in sales meetings and departmental initiatives.
• Provideadditionaladministrative and operational support as needed.
• Additional Responsibilities
• Support the overall success of the property byassistingwith projects andinitiatives asassigned.
• Perform other duties asrequiredto meet business needs.

Qualifications

• Minimum1 year of sales, administrative, coordinator, or hospitality experiencerequired.
• Previoushotel, restaurant, or hospitality experiencestronglypreferred.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and time management abilities.
• Proficiencyin Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to manage multiple priorities and work independently.
• Strong attention to detail and follow-through.
• Professional, outgoing, and guest-focused demeanor.
• Self-motivated with the ability to thrive in a fast-paced environment.
• Must be flexible to work weekends and holidays as business needs require.

WhatWe’reLooking For

• A passion for hospitality and delivering exceptional service.
• Strong interpersonal and relationship-building skills.
• A collaborative team player with a positive attitude.