Hospitality Sales Coordinator: Elevate Events & Groups

Method-Hospitalit; Detroit (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Method Co. is seeking a highly organized Sales Coordinator for ROOSTDetroit, the Anthology Events brand in Detroit. You will support the sales team with lead management, proposals, group bookings, client communication, reporting, and sales system administration.

The ideal candidate thrives in a fast-paced hospitality environment, is detail-oriented, and can balance multiple priorities while delivering exceptional guest service to prospective and existing clients.

Qualifications

• Minimum 1 year of sales, administrative, coordinator, or hospitality experience.
• Previous hotel, restaurant, or hospitality experience strongly preferred.
• Excellent verbal and written communication skills.
• Strong organizational, analytical, and time management abilities.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to manage multiple priorities and work independently.
• Professional, outgoing, and guest-focused demeanor.
• Self-motivated with the ability to thrive in a fast-paced environment.
• Must be flexible to work weekends and holidays as business needs require.

Responsibilities

• Provide day-to-day administrative support to the Director of Sales and Sales Managers.
• Answer incoming calls and respond to sales inquiries, guest questions, and reservation requests.
• Process incoming leads and maintain accurate records within sales systems.
• Prepare proposals, contracts, presentations, reports, resumes, turnover documents, and correspondence.
• Schedule appointments, site visits, and client meetings for the sales team.
• Assist with research related to group billing inquiries, commissions, sales system data, and account management.
• Communicate with prospective and existing clients via phone, email, and in person.
• Support group business by managing room blocks, entering rooming lists, monitoring pickup reports, and providing cutoff date reminders.
• Process reservation changes and maintain accurate group booking information.
• Assist with the creation and maintenance of group master accounts.
• Ensure timely and professional follow-up with clients throughout the booking lifecycle.
• Maintain organized and accurate sales files and booking documentation.
• Upload and manage signed agreements and group booking records within the sales system.
• Assist with generating reports and gathering data to support sales initiatives.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Guest-focused demeanor

Tools

Microsoft Word

Microsoft Excel

PowerPoint

CRM systems

Job description

Method Co. is seeking a highly organized Sales Coordinator for ROOSTDetroit, the Anthology Events brand in Detroit. You will support the sales team with lead management, proposals, group bookings, client communication, reporting, and sales system administration.

The ideal candidate thrives in a fast-paced hospitality environment, is detail-oriented, and can balance multiple priorities while delivering exceptional guest service to prospective and existing clients.