Sales Coordinator (iWarehouse)

The Raymond; Kansas City (MO); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an iWarehouse Coordinator to enhance customer satisfaction and streamline order management. In this pivotal role, you will oversee the full lifecycle of product orders, manage contracts, and maintain asset records. Your meticulous attention to detail will ensure efficient processing of invoices and support for sales teams and customers alike. This position offers competitive pay and benefits, along with opportunities for professional growth in a collaborative environment. If you thrive on organization and teamwork, this role is your chance to make a significant impact.

Benefits

Competitive Pay

PTO/Paid Holidays

Medical/Dental/Vision

Retirement Matching

Tuition Reimbursement

Comprehensive Training

Qualifications

• 3-5 years of sales administration experience required.
• Knowledgeable in contract management and basic accounting principles.

Responsibilities

• Manage iWarehouse product group orders and maintain accurate asset records.
• Process orders, oversee contracts, and ensure timely invoicing.

Skills

Attention to Detail

Collaboration

Contract Management

Basic Accounting Principles

Education

High School Diploma

Tools

Irium (ERP)

Job description

Description

With over 100 years of combined expertise, Heubel Shaw develops and deploys custom material handling solutions for the world's most trusted companies. As a certified Raymond dealer, we offer new and pre-owned lift trucks and forklifts, parts, storage solutions, integrated systems, fleet management, and other services to support our client's operations.

iWarehouse Coordinator (Kansas City, MO)

The iWarehouse Coordinator plays a key role in ensuring a seamless experience for our customers and internal teams by managing the full lifecycle of iWarehouse product group orders. This position is responsible for processing product orders, overseeing iWarehouse contracts, and maintaining accurate asset records. Additionally, the iWarehouse Administrator facilitates daily order management, provides after-sale support, and ensures timely invoice processing and customer billing. With a strong attention to detail and a commitment to excellence, this role helps drive efficiency and customer satisfaction across our iWarehouse solutions.

We offer competitive pay, PTO/paid holidays, medical/dental/vision, retirement matching, tuition reimbursement, comprehensive training, and a variety of opportunities for professional growth.

Duties and Responsibilities:

• Manages iWarehouse Capital Gateway Renewal, Auto Activation reports, and communicates with Raymond on a weekly basis.
• Creates and issues POs to Raymond for gateway renewals.
• Maintains Admin section of the iWarehouse Project Tracker Report and reviews weekly.
• Prepares iWarehouse order documentation and processes orders in Irium (ERP) and invoices all iWarehouse projects upon completion.
• Effectively processes receipts and invoices for iWarehouse Telematic, LMS, RTLS, and VR projects.
• Supports Project Specialists, Core/National Sales Teams, and Customers as required.
• Supports Accounting with iWarehouse account reconciliation as required.
• Represents Associated professionally in internal and external business meetings.
• Actively participates in team activities that promote a sense of “esprit de corps” amongst the Associated Team.
• Plans, organizes, and executes iWarehouse order entry, contract management, and invoicing in a timely manner.
• Performs related duties as assigned or as the situation dictates.

The Right Fit will have:

• Thrives on attention to detail.
• Enjoys collaboration with team members and reoccurring processes/procedures.
• Knowledgeable with contract and asset management with basic understanding of accounting principles.

Minimum Qualifications:

• 3-5 years of sales administration experience
• High school diploma

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