Sales Coordinator | Hershey Hampton Inn

Hershey Hampton Inn; Hummelstown (Dauphin County); On-site; USD 32,000 - 42,000; Full time

Job summary

Hershey Hampton Inn in Dauphin County, PA, seeks a capable administrative support for the Sales department. The role involves clerical tasks, dictation, typing, filing, and handling department records and reports to keep operations running smoothly.

Candidates should have a high school diploma, at least one year of administrative experience, and strong English communication. Familiarity with front desk operations and confidentiality is a plus; organizational skills and computer proficiency are

Qualifications

• High school diploma or equivalent.
• Minimum 1 year administrative experience.
• Ability to satisfactorily communicate in English with guests, management, and co-workers.
• Ability to provide legible communication.
• Computer skills.
• Familiarity with preparing statistical reports.

Responsibilities

• Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.
• Demonstrates familiarity with front desk operations and hotel services.
• Maintains confidentiality and security of hotel information, correspondence, and files.
• Performs miscellaneous support services to keep sales work area neat and presentable.
• Communicates with General Manager and Department Managers as required.

Skills

Scheduling flexibility

Front desk operations

Confidentiality

Customer knowledge

Office equipment

Administrative support

English communication

Education

High school diploma

Tools

Office software

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
• Maintain knowledge of all hotel services/features and hours of operation.
• Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
• Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
• Familiarization with current customers and hotel accounts.
• Working knowledge of the front desk and desk operations.
• Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
• Ensures communication with General Manager, all other Department Managers, and staff.
• Other duties as assigned.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer. input, filing, tracing, answering telephones, printing reports and departmental records/logs.

Qualifications

• High school graduate.
• Minimum 1-year administrative experience.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Ability to provide legible communication.
• Computer skills.
• Previous guest relations training.
• Familiarity with preparing statistical reports.