Sales Coordinator | Hershey Hampton Inn

Shaner Hotels; Greenbriar (PA); On-site; USD 36,000 - 48,000; Full time

Job summary

Shaner Hotels is seeking a detail-oriented individual to join the Hampton Inn Hershey Near the Park team in Hershey, PA. The position provides clerical and administrative support to the Sales department, including dictation, typing, filing, and reporting, to help drive sales initiatives.

Requirements include a high school diploma and at least one year of administrative experience, strong English communication skills, and basic computer proficiency.

Qualifications

• High school graduate with administrative experience preferred.
• Ability to communicate in English with guests and staff.
• Proficient with computer systems and office software.

Responsibilities

• Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.

Skills

Administrative experience

English communication

Basic computer skills

Education

High school diploma

Tools

Microsoft Office

Job description

Shaner Hotels has an exciting opportunity at the Hampton Inn Hershey Near the Park! Located in the heart of the Hershey market, our hotel places guests just minutes from some of the area's most popular attractions, including Hersheypark, Hershey Gardens, Giant Center events, and the AACA Museum.

Conveniently located off Route 39 and only 15 minutes from Penn State Hershey Medical Center, the Hampton Inn Hershey Near the Park provides guests with a comfortable and convenient stay. Our hotel features complimentary hot breakfast, free Wi-Fi, a state-of-the-art fitness center, and a heated indoor pool-amenities that help make us a top choice for travelers visiting the Hershey area.

Our team is dedicated to delivering exceptional service and creating memorable experiences for every guest while maintaining the high standards expected from the Hampton by Hilton brand.

At Shaner Hotels, we believe our associates are our greatest asset. We are committed to creating an amazing team environment focused on associate satisfaction, work-life balance, career development, and opportunities for growth.

Join the Hampton Inn Hershey Near the Park team and discover how far your hospitality career can go with Shaner Hotels!

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
• Maintain knowledge of all hotel services/features and hours of operation.
• Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
• Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
• Familiarization with current customers and hotel accounts.
• Working knowledge of the front desk and desk operations.
• Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
• Ensures communication with General Manager, all other Department Managers, and staff.
• Other duties as assigned.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.

Qualifications

• High school graduate.
• Minimum 1-year administrative experience.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Ability to provide legible communication.
• Computer skills.
• Previous guest relations training.
• Familiarity with preparing statistical reports.