Sales Coordinator (Full Time)

The Madison Senior Living; Kansas City, Northern (MO, KY); Hybrid; USD 50,000 - 54,000; Full time

Benefits offered by this job

Company Match 401(k) with 100% match

Medical, Dental, Vision insurance

Disability insurance

Paid time off

Tuition Reimbursement

Employee Referral Program

Complimentary meals

Daily Pay Option

Direct Deposit

Promote from within

Job summary

The Madison Senior Living in Kansas City, Missouri is seeking a Senior Living Coordinator to guide prospective residents and families through the admissions process. You will manage leads, schedule tours, and coordinate next steps while ensuring a warm, professional experience.

Ideal candidates bring empathy, clear communication, and a logistics mindset to record-keeping and follow-through. This full-time role offers a stable daytime schedule and opportunities for growth within the organization.

Qualifications

• You must be at least eighteen (18) years old.
• Valid driver's license with clean driving record.
• High school diploma or equivalent.
• Strong English reading/writing and verbal communication.
• Professional appearance and conduct.

Responsibilities

• Empathetically engage with potential residents and families to build trust.
• Enter and manage leads accurately; provide complete senior living information.
• Cultivate leads via calls, tours, and home visits; document interactions.
• Create welcoming tour experiences and host community events.

Skills

Empathy

Communication

Lead management

Professional appearance

Education

High school diploma or equivalent

Job description

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It’s home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents’ quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”

-Arrow Team Member

Position: Senior Living Coordinator

Position Type: Full Time

Location: Kansas City, Missouri

Starting Salary: $49, 920 to $54,080

Shift Schedule: Monday through Friday 8:30am to 5:00pm with rotating weekends

Come join our team at The Madison Senior Living located at 14001 Madison Ave. Kansas City, Missouri 64145!

We are looking for someone (like you):

• To be an Empathetic Empathizer: Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time.
• To be a Communicator of Knowledge: Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search.
• To be a Lead Base Liaison: Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base.
• To be a Hospitable Host: Ensure exceptional lead experiences during tours and visits to community events.

What are we looking for?

• You must be at least eighteen (18) years of age.
• Must have a valid driver's license and clean driving record as per the insurance carrier's policy.
• You will have a high school diploma, or equivalent.
• You can read, write, understand, and communicate in English at a 12th grade proficiency.
• You shall possess clear verbal and written communication skills.
• You will have a positive and energetic attitude who will LOVE our Residents!
• You will be professional in appearance and conduct.
• You will be able to follow written and verbal directions and apply practical problem-solving skills if needed.
• You must be criminally cleared.
• You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.

Employment Benefits (We value our benefits):

• Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
• Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
• Disability insurance (Full Time)
• Employee assistance program
• Weekly Employee Recognition Program
• Life insurance (Full Time)
• Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
• Tuition Reimbursement (after 90 days for FT AND PT employees)
• Employee Referral Program (FT, PT, and PRN)
• Complimentary meal each shift (FT, PT, and PRN)
• Daily Pay Option
• Direct Deposit
• Did we mention that we PROMOTE FROM WITHIN?

About the company

Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees!

Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.

#INDLP

Keywords: sales, coordinator, marketing, leasing agent, move-in coordinator, senior living, nursing home