Sales Coordinator - Business Development Center

Holman; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading automotive services organization as a Sales Coordinator, primarily responsible for creating exceptional customer experiences and effectively communicating with potential car buyers. This remote role focuses on building strong relationships and appointment setting, directly impacting the sales team's success. Necessary qualifications include a high school diploma, customer service experience, and effective communication skills.

Benefits

Health Insurance

Dental Insurance

401(k) plan with Company Match

Paid Time Off (PTO)

Flexible Spending Accounts

Qualifications

• High school diploma or equivalent required.
• Call center, customer service, or sales experience required.
• Tech-savvy and experienced with CRM tools.

Responsibilities

• Execute the Business Development Center (BDC) process.
• Respond to customer inquiries within 15 minutes.
• Schedule appointments for dealership visits.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

CRM tools

Job description

Sales Coordinator - Business Development Center

Join to apply for the Sales Coordinator - Business Development Center role at Holman

Sales Coordinator - Business Development Center

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Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

We are currently seeking a Sales Coordinator to support our Business Development Center. This is a remote opportunity, but you must reside in Washington, Oregon, or Colorado.

Location: Remote (Must reside in WA, OR, or CO)

Compensation: $18/hour + bonus opportunities (up to $1,200/month)

Schedule: Our operating hours are 7:30 AM to 7:00 PM PST, Monday through Sunday. You will be assigned an 8-hour shift within these hours, Monday through Friday, with weekend shifts assigned based on business needs.

As a Sales Coordinator, you’ll be the first point of contact for potential vehicle buyers. Your job is to create exceptional customer experiences by communicating effectively via phone, email, and text to set appointments for our dealerships. Your work will directly contribute to our sales team's success by generating high-quality appointments and building strong relationships with future customers.

Key Responsibilities:

• Execute the Business Development Center (BDC) process in line with Holman strategies and standards.
• Respond to customer inquiries from the CRM within 15 minutes during store hours.
• Engage leads using professional phone, email, and text communication.
• Schedule appointments for in-store visits, adhering to Holman’s “Best Practice” benchmarks.
• Follow dealership-provided communication templates and telephone word tracks.
• Maintain accurate records of all customer interactions in the CRM system.
• Make 50 - 100+ outbound contacts daily to support appointment goals.
• Attend team meetings, required training, and ongoing professional development sessions.
• Take on additional duties and special projects as assigned.
  
  

Qualifications:

• High school diploma or equivalent required.
• Call center, customer service, or sales experience required.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking abilities.
• Comfortable working independently in a remote setting.
• Tech-savvy and experienced with CRM tools (or willing to learn quickly).
• Flexible schedule availability, including some weekends.
• Collaborative mindset – ability to work effectively with team members at all levels.
  
  

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement
  
  

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $17.29 - $23.35 USD per hour.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact [e-mail]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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