Sales Coordinator | AC Hotel San Jose Downtown

Socket.dev; San Jose (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parking on-site

Referral bonus

Discounted lodging

Employee assistance program

Job summary

AC Hotel San Jose Downtown is seeking a Sales Coordinator to support the sales team with administrative tasks on-site. You will manage calendars, answer calls, handle RFPs, and assist with event logistics and billing.

We require 1–2 years of related experience, strong written and verbal communication, and proficiency in MS Office. The role is fully on-site with collaboration across hotel departments to ensure flawless events.

Qualifications

• 1–2 years related experience or training.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office.
• Ability to write, proofread, and edit reports and contracts.
• Detail oriented with excellent multitasking.
• Must adhere to hotel policies.

Responsibilities

• Organizes calendars and department meetings; manages mail and routine correspondence.
• Answers sales calls; takes messages and routes to team.
• Manages inbound RFPs and lead reporting.
• Prepares event resumes and BEO packets; supports meetings.
• Assists with e-proposals and sales documents.
• Handles deposits and coordinates with accounts receivable.
• Maintains relationships with other departments.
• Finalizes billing for groups and supports events on-site.
• On-site 5 days a week; assists with special projects.

Skills

Calendar management

Verbal communication

Written communication

MS Office proficiency

Time management

Multitasking

Tools

Outlook

Excel

PowerPoint

Word

Job description

Sales Coordinator | AC Hotel Downtown San Jose

Let’s start off with the most important part-what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Salary Range: $30/hour
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Employer-Paid Life Insurance
• Paid On-Site Parking
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging and Food & Beverage (Yes, Discounted Travel!)
• Employee Assistance Program

What you’ll do:

THE BRASS TACKS

• Performs administrative functions, organizing calendars and department meetings, reading/routing incoming mail, drafting routine correspondence; designs and maintains organization systems.
• Answers all sales related telephone calls, take clear/concise messages, provides information, and/or directs call to appropriate team member.
• Manages all inbound RFP’s assigning them to the appropriate sales contact, and lead reporting.
• Prepares/distributes events reports, including the group resume and BEO packet; Facilitates and leads BEO resume meetings
• Assists with preparing e-proposals, sales agreements, and other sales related external documents.
• Handles deposits, maintains accurate record of receipt, recording in appropriate platforms, and ensures delivery to accounts receivable.
• Develops and maintains favorable working relationships and open communication with all departments.
• Responsible for definite agreement process, including turnover from sales to events.
• Process sales department invoices and expenses: maintain digital files, handoff to accounting, organize and track as needed.
• Finalize billing for groups and work with accounting to ensure accuracy
• Responsible for assisting managers during execution of events.
• This is a fully on-site position that requires you to be on-property 5 days a week.
• Assist with special projects and completing ad hoc assignments as needed.

THE NITTY GRITTY

• 1-2 years related experience and/or training
• Strong written and verbal communication skills, including:
  • The ability to write, proofread and edit reports, business correspondence, and sales contracts.
  • Effectively present information and respond to questions from team members, managers, clients, guests and general inquiries.
  • Ability to carry out instructions provided in written and oral format.
• Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, percentages, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to compute discounts, commissions, proportions, and percentages.
• Strong computer literacy in Microsoft Office, especially Outlook, Word, Excel and PowerPoint.
• Strong knowledge of Social Media Platforms and Trends
• Detail oriented with strong multi-tasking and organizational skills.
• Ability to solve problems and make decisions in routine situations.
• Strong personal skills, including time management, planning and organizing, and delivery of results.
• Positive can-do attitude and the ability to adapt to a variety of situations.
• Must adhere to Columbia Hospitality Policies and Procedures.

The Fine Print

AC Hotel San Jose Downtown is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Legal: Columbia Hospitality is posting and recruiting for this role as a proud partner of AC Hotel San Jose Downtown. All employees will be employed by AC Hotel San Jose Downtown, a separate entity from Columbia Hospitality.