Sales coordinator

Fairfield Wisconsin Dells | Janus Hotels & Resorts; Wisconsin Dells (WI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Benefits after 90 days

Job summary

Fairfield Wisconsin Dells is seeking a Sales Manager to drive group bookings and meetings, coordinating guest rooms blocks and events to meet revenue goals. You will plan, book, service, and coordinate blocks, ensuring alignment with client needs and hotel budgets.

The role emphasizes strategic sales, relationship building with clients, and collaboration with operations to optimize revenue streams. Growth opportunities exist within the hotel sales team.

Qualifications

• Excellent customer service, oral and written communication skills.
• Demonstrates independent problem-solving skills and identify process improvements needed.
• Strong knowledge of Microsoft Office, Excel and Word.
• Strong work ethic and professional focus; High level of integrity and discretion.

Responsibilities

• Handle bookings and manage Small Meetings and Groups within assigned markets.
• Book business according to the hotel’s budget and sales goals.
• Manage group room blocks and rooming lists to optimize inventory and revenue.
• Assist with follow-up on cut-off dates, billing and other logistical requirements for groups and events; collaborate with operations to communicate group details.
• Write proposals, contracts and Banquet Event Orders.
• Coordinate with clients to ensure meetings and events align with their needs including catering and space.
• Liaise with departments to ensure meetings and events match client requirements.
• Maintain CRM records and reports; meet deadlines for sales reporting.
• Develop, negotiate, book and service new and repeat business.
• Participate in weekly business reviews and training.

Skills

Customer service

Communication skills

Microsoft Office

Excel

Word

Leadership

Tools

Microsoft Office

Job description

Our team is growing! We’re looking for a strategic, responsible, and disciplined individual to fill the Sales Manager role.

The Sales Manager will be a vital part of the Hotel Sales Team. Their primary role is to plan, book, service and coordinate guest rooms blocks and group meetings to enable the hotel to meet and/or exceed revenue goals. This position offers growth opportunity.

Responsibilities

• Handle bookings and all aspects of managing Small Meetings and Groups within assigned markets.
• Work to book business according to the hotel’s budget and sales goals.
• Manage all group room blocks and rooming lists while working to optimize inventory and maximize revenue.
• Assist with follow-up on cut-off dates, billing and other logistical requirements for incoming groups and events. Collaborates with all operational departments to communicate group details.
• Write proposals, contracts and Banquet Event Orders.
• Work with clients to ensure planned meetings and events align with their needs including catering, function space and guest rooms.
• Liaise with each department to ensure meetings and events match the clients’ requirements.
• Maintain accurate, legible records and files in the Customer Relations Management System (CRM).
• Execute assigned sales reporting and ensure all deadlines are met.
• Develop, negotiate, book and service new and repeat business.
• Participate in weekly business review meeting, training and other sales-related meetings.
• Other responsibilities as assigned, responsibilities are subject to change.

Skills:

• Excellent customer service, oral and written communication skills.
• Demonstrates independent problem-solving skills and identify process improvements needed.
• Strong knowledge of Microsoft Office, Excel and Word.
• Strong work ethic and professional focus; High level of integrity and discretion.

Experience:

• Past hotel sales experience preferred 2 - 3 years with in hospitality industry.
• Maintains a professional attitude while working with clients and staff.
• Superb communication skills and strong attention to detail while working with clients and other members of staff.
• Excellent organizational and leadership skills would be an asset.
• Ability to be flexible and work under pressure to meet tight deadlines.
• Ability to think strategically and develop creative solutions.
• Ability to build relationships and maintain positive working relationships with both clients and staff.

Salary based on experience.

Benefits available after 90 days.