Sales Coordinator

Hedy Holmes Staffing; Stockton (CA); Presencial; USD 31.000 - 44.000; Jornada completa

Descripción de la vacante

Hedy Holmes Staffing is seeking a motivated Sales Coordinator to support sales operations, account management, and business development in Stockton, CA. The role involves processing RFQs, preparing pricing quotations, maintaining customer accounts, and tracking sales opportunities in Salesforce.

Strong communication and organizational skills are essential for success in a fast-paced, customer-focused environment.

Formación

• 2+ years in inside sales, customer service, or related role.
• Experience preparing quotes, processing orders, and supporting sales operations.
• Experience with Salesforce or similar CRM preferred.
• Strong proficiency with Microsoft Office (Excel, Outlook, Word).
• Excellent data entry accuracy and detail orientation.
• Strong written and verbal communication and organizational skills.

Responsabilidades

• Provide daily administrative support to the sales team.
• Handle customer inquiries, account requests, and communications.
• Process RFQs and prepare accurate pricing quotations.
• Maintain and update customer accounts and sales activities in Salesforce.
• Monitor pipelines and follow up on quotes and opportunities.
• Assist with converting quotes to purchase orders.
• Coordinate with internal departments on pricing, product availability, and orders.
• Build relationships with existing and prospective customers.
• Support sales initiatives and customer engagement activities.

Conocimientos

Inside sales

Account management

Sales support

Customer service

CRM usage

Communication

Data entry

Herramientas

Salesforce

Excel

Outlook

Word

Descripción del empleo

Position: Sales Coordinator Pay Rate:$27.00/hourly Bonus:Potential quarterly bonus based on company performance Location: Stockton, CA Schedule: Monday–Friday | 8:00 AM–4:30 PM

Position Summary

We are seeking a motivated, organized, and detail-oriented Sales Coordinator t to support sales operations, customer account management, and business development activities. This position is responsible for processing customer requests for quotes (RFQs), preparing pricing quotations, maintaining customer accounts, tracking sales opportunities, and providing exceptional customer service. The ideal candidate has a strong background in inside sales, account management, or sales support, with experience managing customer relationships and working with CRM systems. This role requires excellent communication, strong organizational skills, and the ability to coordinate with multiple departments in a fast-paced business environment.

Duties and Responsibilities

• Provide daily administrative and operational support to the sales team.
• Manage customer inquiries, account requests, and sales-related communications.
• Review and process customer requests for quotes (RFQs) accurately and efficiently.
• Prepare pricing quotations and ensure information is complete and accurate before submission.
• Follow up with customers regarding outstanding quotes, pricing requests, and potential sales opportunities.
• Maintain and update customer accounts, sales activities, and opportunities in Salesforce CRM.
• Monitor sales pipelines and track pending quotations, customer responses, and follow-up activities.
• Assist with converting approved customer quotations into purchase orders.
• Coordinate with internal departments to address pricing discrepancies, product availability, order status, and customer concerns.
• Communicate with sales, customer service, pricing, and operations teams to support efficient order processing.
• Build and maintain positive relationships with existing and prospective customers.
• Identify opportunities to strengthen customer relationships and support business development initiatives.
• Assist with product launches, promotional campaigns, and customer engagement activities.
• Maintain accurate customer records, pricing information, sales documentation, and account details.
• Prepare reports, spreadsheets, and other administrative documentation to support sales operations.
• Monitor outstanding customer requests and ensure timely follow-up and resolution.
• Assist with resolving customer issues professionally and efficiently.
• Support continuous improvement of account management and sales support processes.
• Perform additional account management, sales support, and administrative duties as assigned

Qualifications

• Minimum 2 years of experience in inside sales, customer service, account management, sales support, or a related position required.
• Previous experience preparing customer quotations, processing orders, and supporting sales operations.
• Experience with Salesforce or a similar CRM system preferred.
• Strong proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Excellent data entry skills with strong attention to accuracy and detail.
• Strong written and verbal communication skills.
• Excellent organizational, time-management, and multitasking abilities.
• Ability to manage multiple customer accounts, sales opportunities, and competing priorities.
• Strong customer service and relationship-building skills.
• Ability to communicate effectively with customers, sales representatives, and internal departments.
• Strong problem-solving skills and ability to resolve customer and order-related concerns.
• Ability to work independently while collaborating effectively with multiple departments.
• Proactive approach to customer follow-ups, sales opportunities, and outstanding requests.
• Experience in manufacturing, industrial, distribution, or B2B sales environments preferred.
• Knowledge of medium- and high-voltage overhead switches is a plus.
• Dependable, professional, and comfortable working in a fast-paced, customer-focused environment.