Sales Coordinator

Superhost Hospitality Management LLC; Roselle (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k)

Travel discounts

Wellness program

On-demand pay

Leadership development

Inclusive culture

Job summary

Superhost Hospitality is seeking a Sales Coordinator to support sales and revenue efforts and maintain client relationships, ensuring smooth coordination of activities to drive growth. You will prepare proposals, respond to inquiries, manage client records, and coordinate site visits and meetings with internal teams.

The role emphasizes organization, communication, and delivering exceptional service. This position offers opportunities for growth within a growing hospitality company with

Qualifications

• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent verbal and written communication skills.
• Commitment to providing exceptional service and building strong client relationships.
• Ability to maintain accurate records and ensure contracts and documentation are completed correctly.

Responsibilities

• Provide administrative support, including preparing proposals, contracts, and reports.
• Respond to sales inquiries and assist with qualifying and coordinating new business opportunities.
• Maintain accurate client records, sales files, and activity in the hotel's sales systems.
• Coordinate site visits, client meetings, and group bookings with internal departments.
• Build and maintain positive relationships with clients by providing timely and professional service.
• Collaborate with hotel departments to ensure seamless execution of group and corporate business.
• Assist with sales initiatives, marketing efforts, and special projects as needed.

Skills

Organization

Communication

Customer focus

Attention to detail

Tools

Microsoft Office

Hotel sales systems

Job description

Description

Sales Coordinator:

As a Sales Coordinator, you will play an essential role in supporting sales and revenue and maintaining client relationships, and ensuring the smooth coordination of sales activities to help drive revenue growth.

Key Responsibilities:

• Provide administrative support, including preparing proposals, contracts, and reports.
• Respond to sales inquiries and assist with qualifying and coordinating new business opportunities.
• Maintain accurate client records, sales files, and activity in the hotel's sales systems.
• Coordinate site visits, client meetings, and group bookings with internal departments.
• Build and maintain positive relationships with clients by providing timely and professional service.
• Collaborate with hotel departments to ensure seamless execution of group and corporate business.
• Assist with sales initiatives, marketing efforts, and special projects as needed.

Requirements:

• Organization: Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Communication: Excellent verbal and written communication skills.
• Customer Focus: Commitment to providing exceptional service and building strong client relationships.
• Attention to Detail: Ability to maintain accurate records and ensure contracts and documentation are completed correctly.

Additional Requirements:

• Previous sales, administrative, or hospitality experience is preferred.
• Proficiency with Microsoft Office and the ability to learn hotel sales and property management systems.
• Availability to work occasional evenings, weekends, or holidays as business needs require.
• Strong organizational, communication, and interpersonal skills.

What to Expect in Your First Few Months:

You will become familiar with the hotel's sales goals, market segments, and client base while learning the hotel's sales systems and processes. You'll support the sales team by coordinating client communications, preparing sales materials, managing administrative tasks, and helping ensure a seamless experience for both clients and hotel operations.

The Perks of Working for Us:

• Superhost is a growing hospitality management company, and we promote from within whenever possible. You’ll have opportunities to learn new skills, take on new responsibilities, and grow into bigger roles over time.
• Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions.
• Exclusive travel discounts at our hotel partners and franchises worldwide.
• Participation in our Wellness program to support your overall well-being.
• On-demand pay opportunities for instant access to earnings between paychecks.
• Access to a leadership development program and diverse growth opportunities.
• Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality:

People Focused. Performance Driven.

With over 40 years of experience in the hospitality industry, Superhost Hospitality is committed to excellence and doing the right thing for our guests, our teams, and our communities. Our portfolio of hotels, partnered with leading brands, is built on consistent service and strong performance. We focus on creating great guest experiences, building loyal teams, and supporting the growth of our people. We believe in developing talent, promoting from within, and providing opportunities for long-term career success.

Join Superhost Hospitality and be part of a team where people come first and great service drives everything we do.