Sales Coordinator

Hyatt Hotels Corporation; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Retirement savings plan

Training and professional development

Hyatt travel discounts

Free employee meals

Job summary

Royal Palms Resort & Spa in Phoenix, AZ is seeking a Sales Coordinator to support the Sales team, handle inquiries, prepare contracts, and coordinate tours and events for prospective clients.

This role requires strong administrative skills, hospitality experience, and proficiency in Microsoft Office. Some weekend availability may be required to meet business needs and deliver exceptional guest experiences.

Qualifications

• Minimum of one year of administrative, sales support, or hospitality experience.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills with a professional demeanor.
• Ability to work independently while supporting multiple Sales Managers and collaborating across departments.

Responsibilities

• Manage incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention.
• Support multiple Sales Managers with daily requests, projects, and administrative tasks.
• Partner with Sales Managers to create contracts, amendments, and client-facing documents.
• Process sales commissions, maintain commission records, and assist with reporting.
• Coordinate and schedule site tours for Sales Managers and arrange logistics in advance.
• Maintain and update booking information within sales systems and databases.

Skills

Administrative support

Sales support

Hospitality experience

MS Outlook

MS Word

MS Excel

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone." Peggy Focheux Duval: Director of Learning & Development, France

Join our award-winning Royal Palms Resort & Spa and launch your career in luxury hospitality sales. We're seeking an organized, customer-focused professional who is eager to learn, grow, and develop into a future Sales Manager.

The Sales Coordinator plays a key role in supporting the Sales team by ensuring seamless day-to-day operations and delivering exceptional service to both Sales Managers and prospective clients. This dynamic position combines administrative, operational, and client-facing responsibilities that contribute directly to the success of the sales process and overall guest experience.

Primary Responsibilities include:

• Managing incoming phone calls, email inquiries, and internet leads with professionalism and prompt attention
• Supporting multiple Sales Managers simultaneously with daily requests, projects, and administrative tasks
• Partnering with Sales Managers to create contracts, amendments, and other client-facing documents
• Processing sales commissions, maintaining commission records, and assisting with commission tracking and reporting
• Coordinating and scheduling site tours for Sales Managers, ensuring all tour details and logistics are arranged in advance
• Maintaining and updating booking information within sales systems and databases
• Collaborating with internal departments to ensure a smooth transition from sales to event execution

Qualifications

• Minimum of one year of administrative, sales support, or hospitality experience, preferably in a luxury hotel environment
• Proficiency in Microsoft Outlook, Word, and Excel
• Strong organizational skills with exceptional attention to detail

Excellent verbal and written communication skills with a professional demeanor

• Strong interpersonal skills and a commitment to providing outstanding customer service
• Ability to work independently while supporting multiple Sales Managers and collaborating across departments
• Ability to have some flexibility to work some weekends, when business demands

Why work for Royal Palms Resort and Spa?

Work alongside some of the best colleagues in hospitality and be part of a fun, supportive team culture!

Hotel Travel Discounts- Complimentary & Discounted Hyatt Hotel Room Nights

Health Benefits - Comprehensive Medical Dental and Vision Insurance (Full-time colleagues)

Retirement savings plan

Excellent training and professional development

Opportunities to work around the world with Hyatt Hotels and Resorts

Tuition/Wellness reimbursement, up to $1,000 a year!

Enjoy free employee meals in our employee dining hall

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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