Sales Coordinator

Gabriel Group; North Little Rock (AR); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Health benefits

401(k) matching

EAP

Hotel and travel discounts

Employee recognition

Job summary

Midas Hospitality is seeking a Sales Coordinator to support our hotel Sales team in North Little Rock. You will aid in sales strategies, client events, and communication across hotel departments to maximize revenue.

The role emphasizes relationship-building, organization, and customer service in a fast-paced hospitality environment, with travel as needed and a focus on accurate record-keeping and reporting.

Qualifications

• Previous experience in hotel sales, hospitality, event coordination, customer service, or administrative support preferred.
• Associate or bachelor’s degree in hospitality management, Business, Marketing, or related field; equivalent experience considered.
• Strong communication, relationship-building, and customer service skills.
• Excellent organization and time management with the ability to manage multiple projects and deadlines.
• Ability to negotiate, influence, and communicate effectively with clients, guests, and internal teams.
• Experience with Microsoft Office, CRM systems, hotel sales systems, or PMS preferred.
• Ability to travel locally for client meetings, sales calls, and networking events. A valid driver’s license may be required.

Responsibilities

• Support the Director of Sales with daily sales operations, account management activities, and strategic initiatives.
• Manage incoming sales inquiries, qualify leads, and direct opportunities to the appropriate sales team members.
• Utilize hotel sales systems such as Meeting Broker, Lanyon, CRM platforms, and other lead management tools to respond to and track opportunities.
• Assist with maintaining Local Negotiated Rate (LNR) and National Corporate account information and client relationships.
• Coordinate group room blocks, including reservations, contracts, cutoff dates, billing details, and communication with hotel departments.
• Assist with planning and coordination of meetings, conferences, weddings, social events, and SMERF groups.
• Conduct prospecting and telemarketing to identify new business opportunities within targeted markets.
• Maintain accurate sales records, reports, and client files.
• Assist with creation and execution of sales campaigns and quarterly action plans.
• Prepare and distribute daily, weekly, and monthly sales reports.
• Communicate group details and events with Front Office, F&B, Housekeeping, and other departments.
• Participate in sales blitzes, networking events, and associations to promote the hotel.
• Provide exceptional customer service throughout the sales process.

Skills

Strong communication

Relationship-building

Customer service

Education

Associate or bachelor’s degree in hospitality management, Business, Marketing, or related field

Tools

CRM systems

PMS

Microsoft Office

Job description

• Location 4100 Glover Lane,North Little Rock, AR, 72117,United States
• Base Pay $16.00 / Hour
• Employee Type FT Hourly

Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a highly organized, customer-focused Sales Coordinator to support our hotel Sales team. This role plays an important part in driving hotel revenue by supporting sales initiatives, maintaining client relationships, coordinating group and meeting business, and ensuring seamless communication between guests, clients, and hotel departments.

The ideal candidate is detail-oriented, enjoys building relationships, and thrives in a fast-paced environment where organization, communication, and exceptional service are essential.

What You Will Be Doing:

As a Sales Coordinator, you will provide administrative and operational support to the hotel Sales department while assisting with the successful execution of sales strategies and client events.

Responsibilities include:

• Support the Director of Sales with daily sales operations, account management activities, and strategic initiatives.
• Manage incoming sales inquiries, qualify leads, and direct opportunities to the appropriate sales team members.
• Utilize hotel sales systems such as Meeting Broker, Lanyon, CRM platforms, and other lead management tools to respond to and track business opportunities within established timelines.
• Assist with maintaining Local Negotiated Rate (LNR) and National Corporate account information and client relationships.
• Coordinate group room blocks, including reservations, contracts, cutoff dates, billing details, rooming lists, and communication with hotel departments.
• Assist with the planning and coordination of meetings, conferences, weddings, social events, and SMERF groups.
• Conduct prospecting and telemarketing activities to identify new business opportunities within targeted market segments.
• Maintain accurate sales records, reports, account histories, calendars, databases, and client files.
• Assist with the creation and execution of sales campaigns, marketing initiatives, and quarterly action plans.
• Prepare and distribute daily, weekly, and monthly sales reports.
• Communicate group details, special requests, and event information with Front Office, Food & Beverage, Housekeeping, and other hotel departments.
• Participate in sales blitzes, networking events, community organizations, and professional associations to promote the hotel and generate new business.
• Provide exceptional customer service throughout the sales process, from initial inquiry through post-event follow-up.
• Support additional projects, task forces, and responsibilities as assigned by hotel leadership.

What You Bring:

• Previous experience in hotel sales, hospitality, event coordination, customer service, or administrative support preferred.
• Associate or bachelor’s degree in hospitality management, Business, Marketing, or a related field preferred; equivalent experience will also be considered.
• Strong communication, relationship-building, and customer service skills.
• Excellent organization and time management skills with the ability to manage multiple projects and deadlines.
• Ability to negotiate, influence, and communicate effectively with clients, guests, and internal teams.
• Experience with Microsoft Office programs, CRM systems, hotel sales systems, or Property Management Systems (PMS) preferred.
• Ability to analyze information, maintain accurate records, and support revenue-generating initiatives.
• Ability to work independently and as part of a collaborative team.
• Ability to travel locally for client meetings, sales calls, and networking events. A valid driver’s license and reliable transportation may be required.

Physical Requirements:

This position requires frequent sitting, computer use, standing, walking, and occasional bending, reaching, and lifting. Candidates should be able to lift and move up to 25 pounds with or without reasonable accommodation. Work is primarily performed indoors in a professional hotel environment with occasional local travel for sales activities and events.

What We Offer:

At Midas Hospitality, we believe in investing in our associates and providing opportunities for growth and success. Eligible associates may receive:

• Growth and development opportunities and access to learning resources.
• Medical, Dental, and Vision insurance options.
• 401(k) with company match.
• Employee Assistance Program (EAP).
• Hotel and travel discounts.
• Employee recognition programs and career advancement opportunities.

Founded in 2006, Midas Hospitality is a leading hotel management, development, and investment company with a portfolio of over 40 hotels across 14 states and more than 1,000 associates. Through partnerships with Marriott, Hilton, and IHG, Midas Hospitality delivers exceptional guest experiences while building a people-first culture focused on growth, teamwork, and opportunity.

At Midas Hospitality, our associates are the heart of our success. We are committed to creating an inclusive workplace where team members can develop their careers, make meaningful contributions, and be recognized for their achievements.

Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug-free workplace.