Sales Coordinator

EVEREST HOTEL GROUP LLC; Monrovia (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Employee discounts

Job summary

EVEREST HOTEL GROUP LLC in Monrovia is seeking a Sales Coordinator to support the hotel's sales and marketing efforts and act as the liaison between clients, the sales team and operations. You will help organize group business, meetings and events from initial inquiry through final billing.

The role requires handling proposals, contracts, site visits, and coordination across banquet, front desk, housekeeping and engineering teams to ensure seamless events and accurate post-event revenue

Qualifications

• High school diploma or equivalent required.
• At least one year of administrative experience; hotel or hospitality experience highly preferred.
• Sales or catering experience is a plus.
• Excellent verbal and written English communication; professional demeanor.

Responsibilities

• Provide administrative support to the Director of Sales and sales team, including correspondence, data entry, filing, answering phones and mail management.
• Respond promptly to incoming leads and inquiries and route them appropriately.
• Maintain accurate account histories, client data, and sales records in the hotel's systems.
• Block space in inventory, create room blocks, and manage group booking codes.

Skills

Administrative experience

Sales or catering experience

Excellent verbal and written English

Strong organization and multitasking

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Delphi (hotel sales system)

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance

Position Summary

The Sales Coordinator supports the hotel's sales and marketing efforts and acts as the link between clients, the sales team and the operating departments, keeping group business, meetings and events organized from first inquiry through final billing.

Essential Duties

• Provide administrative support to the Director of Sales and sales team, including correspondence, data entry, filing, answering telephones and managing mail
• Respond promptly to incoming leads and inquiries, and route them to the right person
• Keep account histories, client data and sales records accurate in the hotel's sales and catering system and property management system
• Block space in inventory, create room blocks, enter rooming lists and create group booking codes
• Help prepare proposals, contracts and banquet event orders
• Coordinate site inspections, including researching the customer, preparing materials and making sure meeting rooms and sample guest rooms are ready
• Coordinate events with banquets, front desk, housekeeping, engineering and other departments, and resolve issues before and during events
• Update group bookings with actual results after events, and help with revenue reports and analysis
• Respond to small catering and meeting inquiries that have no guest room block
• Assist with special projects, sales calls, local marketing and community events as needed
• Handle confidential client and hotel information with care

Qualifications

• High school diploma or equivalent required
• At least one year of administrative experience; hotel or hospitality experience highly preferred
• Sales or catering experience a plus
• Excellent verbal and written English communication
• Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint required
• Experience with a hotel sales and catering system, such as Delphi, a plus
• Strong organization, multitasking and attention to detail
• Professional manner with guests, clients and teammates, and a team attitude

Physical Demands

Must be able to sit at a computer for extended periods and move throughout the hotel to conduct site inspections. Occasionally lift or carry light items such as binders and event materials. Must follow security procedures, including safe lifting and use of chemicals.

Working Conditions

Work is in an office and throughout the hotel, with a professional appearance and manner required at all times. [Confirm schedule, for example Monday through Friday with occasional evenings or weekends for events.]

Pay and Benefits

Pay: $23 to $25 per hour. Benefits: medical, dental, vision, 401(k), paid time off, hotel room discounts.

Equal Opportunity Statement

DoubleTree by Hilton Monrovia is an equal opportunity employer, including protected veterans and individuals with disabilities.