Sales Coordinator

Hyatt Place; Madison (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Free room nights and Friends & Family

401k with company match

Job summary

Hyatt Place Madison/Downtown is seeking a Sales Coordinator to support the Director of Sales with administrative duties, client coordination, and event planning. The role involves account management, presentation prep, and coordinating with operations to ensure high customer satisfaction.

The candidate will work with Envision, Opera, and other Hyatt tools, assisting in selling guestrooms and meeting services while maintaining accurate files and records.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Proficient knowledge of computer applications.
• Strong analytical, organizational and interpersonal skills.

Responsibilities

• Coordinate client needs and client events.
• Maintain files and organization of office records.
• Assist in selling guestrooms and meeting rooms as needed.
• Coordinate communication with other departments per Director of Sales.
• Prepare Banquet Event Orders and weekly meeting prep.
• Attend Weekly Revenue Meetings and Operations shift meetings as needed.
• Follow up on proposals, contracts, appointments, and tasks.
• Conduct site inspections and solicit new business.
• Manage room setup and service for meetings as required.
• Maintain Envision system data entries daily.

Skills

Client coordination

Event coordination

Administrative duties

Tools

Envision

Opera

Reserve

PRO

HyattConnect

SharePoint

Lanyon

Microsoft Office

Canva

Job description

Organization - Hyatt Place Madison/Downtown

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Description - External

The Sales Coordinator – for Hyatt Place will assist the Director of Sales with administrative duties including but not limited to word processing, account management, presentation preparation and customer follow-up. This position will coordinate client needs and client events. The Sales Coordinator will coordinate communication with other departments as requested by the Director of Sales. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Responsibilities also include working with operations staff to ensure a high level of customer satisfaction.

Primary Job Responsibilities

• Coordinating client needs and client events.
• Maintaining files.
• May assist in selling guestrooms.
• May assist in selling meeting rooms and additional services to companies or groups as needed.
• Room set up and servicing meeting needs if needed.
• Conducting site inspections.
• Soliciting new and repeat business.
• Maintaining organization of office files and entries into Envision system on a daily basis.
• Preparing Banquet Event Orders and preparation for weekly meeting.
• Attending Weekly Revenue Meetings as needed.
• Attending Operations shift meetings as needed.
• Handling Social Room Blocks
• Effectively and efficiently following up on proposals, contracts, appointments, and all assigned tasks.

Hyatt systems knowledge is critical and includes the following

• Envision
• Opera
• Reserve
• PRO
• HyattConnect
• SharePoint
• Lanyon
• Microsoft Office Applications
• Canva

Why work for Hyatt?

• Medical, Prescription, Dental, Vision Insurance after 30 Days
• Free room nights, Discounted and Friends & Family Room Rates
• Free employee parking or bus pass!
• Paid Vacation, Paid Holiday's, sick days, new child leave and personal day
• Discounts at various retailers – Apple, AT&T, T-Mobile, Rental Cars and many more!
• Start saving for retirement with our 401k program and company match
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Excellent training and career growth

Our Values:

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Proficient knowledge of computer applications
• Strong analytical, organizational and interpersonal skills