Sales Coordinator

Sun Communities & Sun Outdoors; Grand Haven (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

401(k) Plan with employer matching

Employee Assistance Program

Identity Theft Insurance

Team Member Perks & Discounts

Site Rent Discounts

Paid sick leave

Paid holidays, bereavement, jury duty

Job summary

Sun Communities & Sun Outdoors is seeking a Sales Coordinator to handle routine sales office work and administrative duties at the community, greeting guests, presenting information about homes, and supporting the Sales team. The role requires 1 year in a sales coordination or administrative position, strong customer service and communication skills, MS Office proficiency, and a valid driver's license.

The position offers $14 per hour along with benefits such as 401(k) matching and employee

Qualifications

• 1 year in a sales coordinator or in another administrative position.
• Strong customer service skills and problem-solving abilities.
• Excellent verbal and written communication.
• Proficient with Microsoft Office and data entry in a timely manner.
• Must have a valid driver's license.

Responsibilities

• Greet and establish rapport with guests, residents, and prospects.
• Handle routine sales office work and general administrative duties.
• Assist with marketing materials for homes for sale and community events.
• Review listings, show homes, and assist with rental applications as directed.
• Enter leads into NetSuite and coordinate with underwriting for approvals.
• Code invoices and statements for supervisor approval; resolve resident questions.
• Maintain office supplies and prepare lease documents as needed.
• Support resident relations events and keep records per operations manual.

Skills

Customer service

Problem solving

Verbal communication

Written communication

Office administration

Data entry

MS Office

Driver's license

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Overview

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Overview

The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)
• Assists prospective residents by checking the status of Sun Homes inventory (Essential)
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
• Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
• Assists with planning and coordinating resident relations events and activities within the community
• Maintains records and files in accordance with the Operations Manual
• Completes new move-in incentive requests for non-Sun Homes deals
• Other duties as assigned

Requirements

• High School Diploma or GED (Required)
• 1 year in in a sales coordinator or in another administrative position (Required)
• Strong customer service skills
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

Rewarding Benefits

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, cool perks, and flexibility.

• 401(k) Plan with employer matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Site Rent Discounts for team members who live in our communities
• Paid sick leave
• Various paid holidays, bereavement time and pay for jury duty

$14 per hour