Sales Coordinator

Woodlake Trails; Grand Haven (MI); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) Matching

Employee Assistance Program

Identity Theft Insurance

Perks & Discounts program

Site Rent Discounts

Paid sick leave

Holidays & Jury Pay

Job summary

Sun Communities is seeking a Sales Coordinator in Grand Haven, MI to support our community operations. You will greet guests, manage leads in NetSuite, assist with marketing, and coordinate with the sales manager to facilitate approvals and leases.

The role requires organized, detail-oriented individuals with strong communication skills and proficiency with Microsoft Office. Valid driver's license is needed for site duties.

Qualifications

• High School Diploma or GED required.
• 1 year in a sales coordinator or administrative role preferred.
• Strong verbal and written communication skills.
• Professional appearance and customer-service mindset.
• Proficient with Microsoft Office, email, internet, and data entry.

Responsibilities

• Greets guests and prospective residents, sharing community information as requested.
• Performs general administrative duties: answering phones, typing, copying, filing, and related tasks.
• Assists with marketing materials for homes and events as directed by manager.
• Checks Sun Homes inventory and assists with listing reviews and rental applications.
• Enters leads into NetSuite and follows up with prospects timely.
• Coordinates with Underwriting to obtain approvals for resident applicants.
• Reviews and codes invoices for approval by the Community/Sales Manager.
• Handles routine resident questions professionally and routes complex issues to the manager.
• Keeps office stocked and orders supplies as needed.
• Prepares lease documents and notices to vacate as required.
• Plans resident relations events and maintains community records.

Skills

Problem solving

Verbal communication

Written communication

Microsoft Office

Data entry

Driver's license

Education

High School Diploma or GED

Tools

NetSuite

Microsoft Office Suite

Job description

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The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.

Job Duties

• Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)
• Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
• Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)
• Assists prospective residents by checking the status of Sun Homes inventory (Essential)
• Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)
• Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
• Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
• Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
• Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
• Ensures office supplies are sufficiently stocked and prepares supply orders as needed
• Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
• Assists with planning and coordinating resident relations events and activities within the community
• Maintains records and files in accordance with the Operations Manual
• Other duties as assigned

Requirements

• High School Diploma or GED (Required)
• 1 year in in a sales coordinator or in another administrative position (Required)
• Good problem-solving skills
• Excellent verbal and written communication skills
• Professional appearance
• Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
• Must have a valid driver's license

REWARDING BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, cool perks, and flexibility.

• 401(k) Plan with employer matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Site Rent Discounts for team members who live in our communities
• Paid sick leave
• Various paid holidays, bereavement time and pay for jury duty

ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. \"Applicant Accommodation\" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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