Sales Coordinator

SupremeX Inc.; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Annual bonus

Culture of teamwork

Work-life balance

Job summary

SupremeX Inc. in Chicago is seeking a Sales Coordinator to manage the full lifecycle of customer orders—from order entry through invoicing—working with Sales, Production, Shipping, and our customers to ensure orders are processed accurately, delivered on time, and supported every step of the way.

This is an excellent opportunity for someone who is organized, proactive, and enjoys building strong relationships while coordinating multiple priorities.

Qualifications

• Associate's degree or an equivalent combination of education and experience.
• Minimum of 2 years of customer service and/or sales coordination experience in a print or manufacturing environment.
• Exceptional organizational skills and strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong proficiency with Microsoft Office and experience using ERP systems such as Microsoft Dynamics AX is an asset.
• Excellent time management, problem-solving, and follow-through.
• A proactive, self-motivated team player with a strong customer focus and commitment to continuous improvement.

Responsibilities

• Manage customer orders from entry through invoicing, ensuring accuracy and timely execution.
• Review order specs, pricing, and delivery requirements before releasing orders to production.
• Monitor order progress, identify issues, and coordinate solutions to keep projects on schedule.
• Partner with Sales, Production, Shipping, and other internal teams to meet customer expectations.
• Communicate and apply sales terms and company policies, including freight, minimum order quantities, and returns.
• Assist Account Managers with pricing, quotations, and customer inquiries.

Skills

Customer service

Sales coordination

Organization

Communication

Education

Associate's degree

Tools

Microsoft Dynamics AX

Microsoft Office

Job description

As a Sales Coordinator, you\'ll play a key role in ensuring a seamless customer experience by managing the full lifecycle of customer orders—from order entry through invoicing. Working closely with Sales, Production, Shipping, and our customers, you\'ll help ensure orders are processed accurately, delivered on time, and supported every step of the way.

This is an excellent opportunity for someone who is organized, proactive, and enjoys building strong relationships while coordinating multiple priorities.

What You\'ll Do

• Manage customer orders from order entry through invoicing, ensuring accuracy, completeness, and timely execution.
• Review order specifications, pricing, and delivery requirements before releasing orders to production.
• Monitor order progress, proactively identify potential issues, and coordinate solutions to keep projects on schedule.
• Partner with Sales, Production, Shipping, and other internal teams to ensure customer expectations are met.
• Communicate and apply sales terms and company policies, including freight, minimum order quantities, and returns.
• Assist Account Managers with pricing, quotations, and customer inquiries.
• Support the resolution of logistics, quality, and order-related issues.
• Build strong product and process knowledge to provide exceptional customer support.
• Mentor and support team members by sharing best practices and contributing to a collaborative work environment.

What You\'ll Bring

• Associate\'s degree or an equivalent combination of education and experience.
• Minimum of 2 years of customer service and/or sales coordination experience in a print or manufacturing environment.
• Exceptional organizational skills and strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong proficiency with Microsoft Office and experience using ERP systems such as Microsoft Dynamics AX is an asset.
• Excellent time management, problem-solving, and follow-through.
• A proactive, self-motivated team player with a strong customer focus and commitment to continuous improvement.
• Comprehensive Medical, Dental, and Health Benefits to support your well-being
• Retirement Plan – A retirement plan to help you plan for the future.
• Bonus – Annual bonus opportunities based on Company performance and/or Individual goals
• Collaborative Culture– A workplace built on communication, integrity, excellence, respect, and teamwork.
• Work-Life Balance – Support for a healthy balance between work and life.

NOTE: This job description in no ways states or implies that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager.

SupremeX is committed to employment equity and equal opportunity in compliance with all applicable Federal, Provincial, and State legislation in both Canada and the United States. We recruit and promote individuals based on merit and without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other protected characteristic under applicable law.

We welcome and encourage applications from qualified women, men, visible minorities, Indigenous peoples, persons with disabilities, and other underrepresented groups. If you require an accommodation during the recruitment process, please let us know.