Sales Coordination Pro: Invoices, Quotes & Customer Care

Kids for the Future; Jackson (MS); On-site; USD 40,000 - 60,000; Full time

Job summary

Delta Industries, Inc. is seeking a Sales Coordinator to provide administrative and operational support across sales, AR/AP, and ticket management.

The role focuses on accurate reporting, quote support, and cross-department communication with customers and haulers. The ideal candidate will have 2–3 years in administrative or sales-support roles, strong MS Office skills, attention to detail, and a professional, proactive communication style.

Qualifications

• Minimum 2–3 years of experience in administrative, accounting, or sales support roles.
• Proficiency in Microsoft Office (Excel, Outlook, Word); experience with OnBase or similar document management systems preferred.
• Strong organizational and multitasking skills with the ability to prioritize competing demands.
• Excellent verbal and written communication skills.
• High attention to detail with a commitment to accuracy and data integrity.
• Customer service-oriented with a professional and proactive approach to internal and external communication.
• Valid driver's license and compliance with company policy for business related travel

Responsibilities

• Ticket Accuracy: Edit and maintain daily delivery ticket data; distribute ticket edit reports to appropriate personnel.
• Production Reporting: Calculate and report monthly cumulative yardage across all plants.
• Quote & Pricing Support: Assist sales managers in preparing and distributing customer quotes and pricing updates.
• Job File Management: Create, update, and maintain job files, ensuring pricing and project details are accurate.
• Backlog Reporting: Generate and distribute backlog reports to the sales and operations teams.
• Invoice Distribution: Print and email invoices, yardage reports, and other sales documentation as requested.
• Lost Load Documentation: Track, verify, and document approval of lost/rejected load forms monthly.
• COD Transactions: Process and post COD payments; maintain detailed logs of customer payments.
• Customer Service: Respond to customer inquiries related to COD orders, billing discrepancies, and general account information.
• Collections: Support collections by making follow-up calls and working with customers to resolve outstanding balances.
• Deposit Processing: Assist with bank deposits for payments received local by ensuring that all monies received are deposited same day (or next business day if received after bank hours).
• Account Auditing: Audit accounts for short pays, tax discrepancies, and lot number errors.
• Ticket Review: Index and review AR tickets across divisions; identify and report missing or inaccurate entries.
• Credit Management: Review and process credit applications before submitting to the AR team; Complete paperwork for credits, rebills, and write-offs.
• Customer Account Support: Assist customers’ AP teams with pricing, documentation, or billing issues to ensure timely resolution

Skills

Administrative

Sales support

Customer service

Microsoft Excel

Microsoft Outlook

Tools

OnBase

Job description

Delta Industries, Inc. is seeking a Sales Coordinator to provide administrative and operational support across sales, AR/AP, and ticket management.

The role focuses on accurate reporting, quote support, and cross-department communication with customers and haulers. The ideal candidate will have 2–3 years in administrative or sales-support roles, strong MS Office skills, attention to detail, and a professional, proactive communication style.