Sales Control Coordinator

The TJX Companies, Inc.; Marlborough (MA); Hybrid; USD 45,000 - 60,000; Full time

Job summary

The TJX Companies, Inc. in Marlborough, MA is seeking a hybrid, in-person role to reconcile and balance sales data, validate POS details, and support cash office operations. The candidate will identify missing information, resolve discrepancies, and assist with customer service issues for Field Associates.

Strong Microsoft Office and interpersonal skills are essential, with preferred associates or bachelor’s degree. The role requires multitasking to meet deadlines and occasional training duties.

Qualifications

• Cash Office or banking experience preferred
• Associates or Bachelor’s degree highly preferred
• Ability to assess and shift workflow ensuring deadlines are met
• Ability to multitask and prioritize, while meeting strict deadlines
• Strong problem solving and follow-through skills
• Excellent interpersonal and communication skills

Responsibilities

• Identify and research missing sales information with peers and other departments
• Reconcile and balance sales data for domestic divisions and ensure POS details are accurate
• Communicate with Cash Office associates to resolve sales issues
• Address customer service issues and research discrepancies for Field Associates
• Research and respond to debit and credit chargebacks
• Offer training to peers and/or new hires

Skills

Strong problem solving

Excellent interpersonal and коммуникаa

Multitasking

Follow-through

Education

Associates or Bachelor’s degree

Tools

Microsoft Office

Computational skills

Job description

**This role is hybrid, with Tuesdays and Wednesday required in person in Marlborough.

The Opportunity: Contribute To The Growth Of Your Career.

• Identify and research missing sales information which includes partnering with peers and external departments to troubleshoot and resolve sales issues
• Reconciles and balances sales information for domestic divisions which includes validating point of sale detail by ensuring the accuracy and completeness of all sales and cash office data, and register transactions are in balance prior to releasing to the General Ledger
• Communicate with Cash Office associates regularly to resolve outstanding sales issues
• Address customer service issues and research discrepancies on behalf of Field Associates
• Research and respond to debit and credit chargebacks
• Offer training to peers and/or new hires as needed
• Perform other duties and special projects as assigned

Who We Are Looking For: You.

• Cash Office or banking experience preferred
• Associates or Bachelor’s degree highly preferred
• Ability to assess and shift workflow ensuring both individual and Department deadlines are met
• Ability to multitask and prioritize, while meeting strict deadlines
• Strong problem solving and follow-through skills
• Strong Microsoft Office, general computer, and computation skills
• Excellent interpersonal and communication skills