Sales Contract Manager

Big Cedar Lodge; Ridgedale (MO); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Big Cedar Lodge is seeking a Contract Sales Manager for the Hospitality Division to generate revenue by securing group, corporate, and event business, while managing contracts from negotiation through execution.

The role emphasizes building long-term client relationships, driving occupancy, and coordinating with legal, finance, and leadership for approvals. Local travel may be involved, with a strong focus on strategic sales execution.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of sales experience in hospitality, hotels, resorts, conference centers, or related industries.
• Experience negotiating and managing contracts preferred.
• Proven track record of meeting or exceeding sales goals.

Responsibilities

• Prospect, solicit, and secure new group lodging, meetings, conferences, weddings, and special events
• Develop and maintain relationships with corporate accounts, meeting planners, travel partners, associations, and other key customers
• Execute sales plans and strategies to achieve room night, catering, and revenue goals
• Conduct sales calls, site inspections, trade shows, networking events, and client presentations
• Negotiate pricing, terms, and conditions of contracts with clients while maximizing resort profitability
• Prepare, review, execute, and maintain sales agreements and contracts
• Ensure all contractual obligations and deliverables are communicated to operational teams
• Work closely with legal, finance, and leadership teams regarding contract approvals and revisions.
• Serve as the primary point of contact for contracted clients
• Maintain strong customer relationships to encourage repeat business and referrals
• Respond promptly to client inquiries, proposals, and requests for information
• Manage client expectations and ensure a seamless transition from sales to event execution.
• Maintain accurate sales forecasts, pipeline activity, and production reports
• Achieve established sales goals, revenue targets, and key performance indicators
• Utilize CRM systems to track prospecting activities, customer interactions, contracts, and sales performance
• Prepare weekly, monthly, and quarterly sales reports
• Maintain organized contract files and documentation
• All other duties as assigned

Skills

Contract negotiation

Sales strategy

Key account management

CRM software

Presentation skills

Education

High School Diploma or Equivalent

Tools

CRM software

Microsoft Office Suite

Property management systems

Job description

POSITION SUMMARY

The Contract Sales Manager for Bass Pro Shops – Hospitality Division is responsible for generating revenue through the development, negotiation, and management of contracted business for the resort. This position focuses on securing group, corporate, association, tour, leisure, and specialty market opportunities while building long-term client relationships. The Contract Sales Manager serves as a strategic sales partner, driving occupancy, group bookings, event revenue, and overall resort profitability through effective contract management and sales execution.

ESSENTIAL FUNCTIONS

• Prospect, solicit, and secure new business opportunities for group lodging, meetings, conferences, weddings, and special events
• Develop and maintain relationships with corporate accounts, meeting planners, travel partners, associations, and other key customers
• Execute sales plans and strategies to achieve room night, catering, and revenue goals
• Conduct sales calls, site inspections, trade shows, networking events, and client presentations
• Negotiate pricing, terms, and conditions of contracts with clients while maximizing resort profitability
• Prepare, review, execute, and maintain sales agreements and contracts
• Ensure all contractual obligations and deliverables are communicated to operational teams
• Work closely with legal, finance, and leadership teams regarding contract approvals and revisions.
• Serve as the primary point of contact for contracted clients
• Maintain strong customer relationships to encourage repeat business and referrals
• Respond promptly to client inquiries, proposals, and requests for information
• Manage client expectations and ensure a seamless transition from sales to event execution.
• Maintain accurate sales forecasts, pipeline activity, and production reports
• Achieve established sales goals, revenue targets, and key performance indicators
• Utilize CRM systems to track prospecting activities, customer interactions, contracts, and sales performance
• Prepare weekly, monthly, and quarterly sales reports
• Maintain organized contract files and documentation
• All other duties as assigned

EXPERIENCE/QUALIFICATIONS

• Minimum Degree Required: High School Diploma or Equivalent
• Minimum of 3-5 years of sales experience in hospitality, hotels, resorts, conference centers, or related industries
• Experience negotiating and managing contracts preferred
• Proven track record of meeting or exceeding sales goals

KNOWLEDGE, SKILLS, AND ABILITY

• Ability to prioritize multiple time-sensitive agreements in a fast-paced sales environment
• Ability to handle highly sensitive and confidential financial and legal information with discretion
• Meticulously reviewing contracts to spot inconsistencies, errors, or ambiguities before execution
• Familiarity with the end-to-end sales cycle, proposals (RFP/RFQ), and pricing policies
• Strong sales, negotiation, and closing skills
• Excellent verbal, written, and presentation communication abilities
• Knowledge of hospitality sales processes and market segments
• Proficiency in CRM software, Microsoft Office Suite, and property management systems
• Strong organizational and time-management skills
• Ability to build trust and develop long-term client relationships
• Strong analytical and problem-solving abilities
• Ability to manage multiple projects and deadlines simultaneously
• Ability to lead, manage, and motivate direct reports

TRAVEL REQUIREMENTS

• Seldom/Locally

PHYSICAL REQUIREMENTS

• Regularly walks, sits, stands, and works on a computer.
• Seldom/never lifts up to 50 lbs.

INDEPENDENT JUDGEMENT

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Big Cedar Lodge