Sales Consultant Trainee — Paid Training & Growth

CarMax Business Services; Naples (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commission eligible

Paid training & mentorship

Job summary

CarMax is seeking a Sales Consultant Trainee in Naples, FL. You will build genuine relationships, guide customers to the right vehicle, and participate in paid training and mentorship to grow into future leadership roles.

As an associate, you’ll handle vehicle appraisals, test drives, financing applications, and maintain an honest, transparent customer experience while meeting store goals.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales/customer service

Communication

Self-motivated

Team oriented

Tech-savvy

Tools

POS systems

Job description

CarMax is seeking a Sales Consultant Trainee in Naples, FL. You will build genuine relationships, guide customers to the right vehicle, and participate in paid training and mentorship to grow into future leadership roles.

As an associate, you’ll handle vehicle appraisals, test drives, financing applications, and maintain an honest, transparent customer experience while meeting store goals.