Sales Consultant Trainee: Paid Training and Growth Path

CarMax Business Services; Norcross (GA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Sick time

Vacation time

Holiday pay

Benefits portal access

Job summary

CarMax in Norcross, GA is seeking a Sales Consultant Trainee to build genuine relationships, guide customers to the right vehicle, and participate in paid training and mentorship. You will learn the auto sales process from appraisals to financing, with opportunities to grow into leadership roles.

You’ll join a team that prioritizes honesty, transparency, and a customer-first approach while maintaining knowledge of CarMax products, services, and promotions.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.
• Ability to adapt in a fast-paced, dynamic environment.
• Commitment to integrity and transparency in every customer interaction.
• Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Communication

Independent work

Team collaboration

Integrity

Technology familiarity

Tools

Inventory system

Retail software

Job description

CarMax in Norcross, GA is seeking a Sales Consultant Trainee to build genuine relationships, guide customers to the right vehicle, and participate in paid training and mentorship. You will learn the auto sales process from appraisals to financing, with opportunities to grow into leadership roles.

You’ll join a team that prioritizes honesty, transparency, and a customer-first approach while maintaining knowledge of CarMax products, services, and promotions.