Sales Consultant | Chrysler Dodge Jeep Ram FIAT

Hendrick Automotive Group; Concord (CA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Performance-based pay

Starting salary guarantee

Healthcare

Dental and vision

401(k) with company match

Paid time off

Employee discounts

Comprehensive training

Job summary

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord is hiring motivated Sales Consultants to match customers with Chrysler, Dodge, Jeep, Ram or FIAT vehicles using a compelling product story.

This role offers a performance-based pay structure with a starting salary guarantee; top performers earn $120,000+ annually. Full-time, rotating day, evening and weekend shifts, with extensive factory training and benefits.

Qualifications

• 2 years of direct customer-facing sales experience preferred — automotive or similar fast-paced environment.
• Previous dealership experience highly desirable; motivated newcomers with strong sales backgrounds encouraged to apply.
• Strong negotiation skills with the ability to close deals confidently and ethically.
• Excellent communication and interpersonal skills.
• Familiarity with CRM software and customer database systems.
• Intermediate proficiency in Microsoft Office products.
• Confidence in sales ability with a commitment to honesty and transparency.
• Valid Driver's License is required.
• Ability to work rotating shifts including evenings, weekends, and holidays.

Responsibilities

• Greet customers and identify their needs to recommend the right Chrysler, Dodge, Jeep, Ram, FIAT or preowned vehicle.
• Conduct product presentations and test drives highlighting vehicle features, performance, and technology.
• Guide customers through financing, leasing, and warranty options clearly and transparently.
• Negotiate vehicle pricing professionally and ethically while maintaining dealership profitability.
• Develop and manage a robust customer pipeline through outbound calls, follow-ups, and referrals.
• Monitor customer satisfaction and address concerns promptly and professionally.
• Maintain accurate records of customer interactions using CRM software.
• Stay current on Stellantis model lineup, Mopar accessories, promotions, and industry trends.
• Follow up with customers post-sale to ensure satisfaction and foster long-term relationships.
• Support inventory management by tracking vehicle availability.

Skills

Sales experience

Negotiation

CRM software

Communication

Customer service

Tools

CRM software

Job description

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Sell the brands people are fired up about. Build a career that lasts.

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord — part of the nation's largest privately owned dealer group and a back-to-back winner of Automotive News' Best Dealerships to Work For — is hiring motivated Sales Consultants. Jeep. Ram. Dodge. Chrysler. These are brands with loyal followings, iconic vehicles, and serious momentum right now. If you're ready to build a real sales career with the backing of Hendrick and the excitement of the Stellantis lineup, this is your opportunity.

Ram trucks. Jeep Wrangler. Dodge Charger. Chrysler Pacifica. These vehicles sell themselves — your job is to connect the right customer with the right one.

Stellantis US sales are up year over year — and the momentum is building with all-new models hitting showrooms.

Up to $120,000+ per year

Performance-based pay structure with a starting salary guarantee. Top performers consistently earn $120,000 and above.

Schedule

• Full-time — rotating day, evening, and weekend shifts.
• Dealership hours: Monday-Sunday, 9:00 AM-8:00 PM.

Benefits

• Performance-based pay plans and bonuses — top earners reach $120,000+
• Starting Salary guarantee
• Employee healthcare, prescription, and life insurance (zero-premium)
• Dental, vision, and supplemental coverage
• 100% paid Stellantis/Mopar factory training — Sales Onboarding Program included.
• 401(k) with company match
• Generous paid time off, vacation, holiday, and sick pay
• Employee Assistance Program
• Employee discounts
• Comprehensive recognition and rewards programs
• Career growth within one of the largest privately owned dealer groups in the country.

WHY CHRYSLER DODGE JEEP RAM FIAT?

Few lineups generate the kind of brand loyalty that Jeep, Ram, and Dodge do. Jeep has been named America's Most Patriotic Brand for 25 consecutive years. Ram trucks are surging — with pickup sales posting significant year-over-year growth. The new Dodge Charger is building momentum with its strongest sales months yet. And all-new models are arriving in showrooms across the lineup.

For a Sales Consultant, that means walking into work every day with vehicles customers are genuinely excited about — and a product story that's easy to tell.

Job Responsibilities

• Greet customers and identify their needs to recommend the right Chrysler, Dodge, Jeep, Ram, FIAT or preowned vehicle.
• Conduct product presentations and test drives highlighting vehicle features, performance, and technology.
• Guide customers through financing, leasing, and warranty options clearly and transparently.
• Negotiate vehicle pricing professionally and ethically while maintaining dealership profitability.
• Develop and manage a robust customer pipeline through outbound calls, follow-ups, and referrals.
• Monitor customer satisfaction and address concerns promptly and professionally.
• Maintain accurate records of customer interactions using CRM software.
• Stay current on Stellantis model lineup, Mopar accessories, promotions, and industry trends.
• Follow up with customers post-sale to ensure satisfaction and foster long-term relationships.
• Support inventory management by tracking vehicle availability.

Job Requirements

• 2 years of direct customer-facing sales experience preferred — automotive or similar fast-paced environment.
• Previous dealership experience highly desirable; motivated newcomers with strong sales backgrounds encouraged to apply.
• Strong negotiation skills with the ability to close deals confidently and ethically.
• Excellent communication and interpersonal skills.
• Familiarity with CRM software and customer database systems.
• Intermediate proficiency in Microsoft Office products.
• Confidence in sales ability with a commitment to honesty and transparency.
• Valid Driver's License is required.
• Ability to work rotating shifts including evenings, weekends, and holidays.

Work Environment

This position involves frequent movement throughout dealership facilities — indoors, outdoors, and on customer test drives. Work includes regular interaction with customers, sales management, finance, and service departments across the dealership lot and showroom.

Our Core Values

Servant Leadership

• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer Enthusiasm
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

Hear from our team:

Watch Hendrick Automotive Group Team Member Testimonials

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.