Sales Consultant

Sleep Outfitters USA; Wooster (OH); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

401(k) match

Bonuses

Employee discounts

Paid time off

Training programs

Job summary

Mattress Warehouse is seeking motivated Retail Sales Consultants to join our team. You will actively assist customers in selecting premium mattresses using our bedMATCH diagnostic system, delivering a relaxed, educational shopping experience and building lasting customer relationships.

Responsibilities include selling, explaining features, handling loading assistance, and maintaining a welcoming showroom. Weekend availability, holidays, and a high-energy attitude are valued traits for success.

Qualifications

• Proven ability to deliver excellent customer service and sales results.
• Comfortable engaging with customers and identifying their needs.
• Ability to work in a fast-paced retail environment.
• Bilingual English/Spanish is a plus.

Responsibilities

• Sell mattresses and bedding using the bedMATCH system and proven selling process.
• Assist customers in selecting products and explaining features and benefits.
• Handle loading of purchases and provide a relaxed, educational shopping experience.
• Maintain showroom appearance and contribute to a positive store environment.

Skills

Customer service

Sales experience

Communication

Bilingual English/Spanish

Tools

Tablets

Mobile POS

bedMatch system

Job description

About Us

At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we are dedicated to improving lives through quality sleep. We offer quality products and exceptional service while supporting the communities we serve and protecting the environment.

Why Choose Mattress Warehouse

Joining Mattress Warehouse means becoming part of a team-oriented work environment where hard work and dedication are recognized and rewarded.

Benefits and Compensation

• Robust Compensation Package: the greater of a generous hourly wage or commission pay, eligibility for bonuses, and a 401(k) plan with a substantial employer match.
• Unlock Your Sales Potential: As a Sales Consultant, you'll use our exclusive bedMATCH® diagnostic sleep system to help customers find their perfect mattress based on 18 measurements and personalized recommendations.
• Comprehensive Benefits: medical, dental, vision, short/long‑term disability, basic life and AD&D insurance, recognition programs, and product discounts.
• Generous Paid Time Off: vacation, personal, and sick days.
• Growth Opportunities: comprehensive paid training, continuous feedback, and an expansive learning library.

What We Are Looking For

We are seeking highly motivated and successful Retail Sales Consultants to assist us in our continuing quest to provide exceptional service to our customers. With over 520 store locations and growing, we are a leader in the mattress industry for over 35 years and a family‑owned and operated company. You will confidently sell our premium mattress and bedding products using our proven selling process and cutting‑edge diagnostic sleep system bedMatch.

Preferred Qualifications

• Availability to work a retail schedule that includes evenings, most holidays, and all weekends (4–5 days per week, 40–55 hours).
• Bilingual ability in English and Spanish or other languages is a plus.
• Ability to lift up to 75 pounds, reset the showroom floor, and assist customers with loading mattress purchases.
• Provide a relaxed, low‑pressure, educational shopping experience that improves customers’ lives through sleep solutions.
• Experience with tablets, mobile POS, and our exclusive bedMatch system.
• Team‑oriented attitude, high energy, and enthusiasm.
• Enjoy meeting and interacting with customers and understanding their needs.

We are an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

If you're a driven, results‑oriented individual with a passion for retail and exceptional customer satisfaction, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!