SALES CONSULTANT

Obrien Auto Group; Washington; On-site; USD 30,000 - 70,000; Full time

Benefits offered by this job

Bonuses

Vacation

Medical/Dental/Vision

Disability Insurance

Life Insurance

Flexible Spending

401(k) match

Job summary

Volvo Cars Tacoma, part of the O'Brien Auto Group, is seeking dedicated and enthusiastic people with excellent people skills for a career as a Sales Consultant. This role is based in Fife, WA and focuses on customer service and vehicle guidance.

The position offers 100% commission of personal production and unit counts or minimum wage, whichever is greater, with commission percentages from 25% up to 50% depending on production.

Qualifications

• Excellent verbal and written communication skills.
• Excellent face-to-face customer service skills.
• Proficient with Dealersocket CRM and the ability to follow up.
• Time management, prioritization skills, and ability to multitask.

Responsibilities

• Handle all incoming internet inquiries and phone leads.
• Respond to emails in a professional, well-spoken manner.
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.
• Other duties as assigned.

Skills

Verbal & written communication

Face-to-face customer service

Time management

Multitasking

Sales quotas

Prior sales experience

Tools

Dealersocket CRM

Job description

Job Details Job Location: VCT - Fife, WA 98424 Position Type: Full Time Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is searching for people who are dedicated, enthusiastic, and have excellent people skills who are looking for a career as a Sales Consultant.

This position is paid 100% commission of personal production and unit counts or state Min Wage, whichever is greater. The percentages start at 25% and go up to 50% based off production. Subject to eligibility requirements, we offer the following benefits:

• Bonuses
• Vacation – based on hire date and paid based on position
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages, Flexible Spending.
• 401(k) plus company match

Responsibilities

• Handle all incoming internet inquiries and phone leads.
• Respond to emails in a professional, well-spoken manner.
• Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness.
• Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.
• Other duties as assigned.

Qualifications

• Excellent verbal and written communication skills.
• Excellent face to face customer service skills.
• Proficient with Dealersocket CRM with the ability follow up and follow up again.
• Time management, prioritization skills, and ability to multitask required.
• Ambitious, goal-oriented mentality and eager to improve.
• Ability to hit sales quotas and closing percentages.
• Prior sales experience is preferred, but not required.

Equipment/Machines/Tools Typically Used

• phone
• computer
• adding machine
• copier
• calculator
• stapler
• fax machine
• pencils/pens
• letter opener
• scissors
• rulers

Physical Demands

Required long periods (80-90% of workday) of standing and walking (on showroom floor, on dealership lot including interior and exterior of building). Capable of walking extensively on concrete. Infrequent sitting, stooping, kneeling, and crouching. Lifting 20lbs or less and carrying 10lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of trunk, reaching and handling of objects, occasional climbing, balancing and crawling.

Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Volvo Cas Tacoma is an equal opportunity employer and a drug-free workplace.