SALES ACQUISITION

Obrien Auto Group; Fife (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonuses

Vacation

Medical/Dental/Vision/RX

401(k) with company match

Ancillary Benefits

Job summary

Obrien Auto Group in Fife, WA, is hiring for a full-time Sales Acquisition position. Candidates should have a strong desire to grow with the company, be committed to work shifts, and uphold high standards for customer service.

The role includes responsibilities such as maintaining a neat appearance, logging daily customer interactions, and ensuring excellent customer service while assisting with auto transactions. Flexibility and a valid Driver’s License are required.

Company offers competitive benefits and a supportive work environment.

Qualifications

• Must be flexible and available all days of the week with minimal scheduling conflicts.
• Candidates must possess a valid Driver’s License and maintain an acceptable driving record.

Responsibilities

• Being prompt for work and appointments is essential.
• Maintain an assigned CRM database daily, logging at least three new prospects and ten phone calls.
• Sales consultants are responsible for getting payoffs on all auto transactions.
• Keep the car showroom and new car display area clean and neat.
• Regular attendance is essential.

Skills

Automotive sales experience

Customer service and/or retail experience

People oriented

Strong technology skills

Job description

Job Details

Location: VCT - Fife, WA 98424.
Position Type: Full Time.
Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is looking for full‑time Sales Acquisition. Candidates should have a desire to grow with the company and be committed to working their shifts.

Volvo Cars Tacoma has very high standards for its employees and strives to provide an excellent experience for customers.

Requirements

Must be flexible and available all days of the week with minimal scheduling conflicts.

Benefits

• Bonuses
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

Responsibilities

• Being prompt for work and appointments is essential.
• Keep a neat and clean appearance at all times.
• Maintain an assigned CRM database daily, logging at least three new prospects and ten phone calls per day.
• Make sure that if customers are not walking in, proper efforts are made toward promoting prospects through the service department, cold calls, and referrals.
• Be prepared at the beginning of each shift to discuss the previous day's results and discuss current day's goals.
• Sales consultants are responsible for getting payoffs on all auto transactions.
• Keep a positive, honest, hard‑working attitude with team spirit and the mindset "It better be right or we’ll make it right."
• Follow all sales department procedures for demonstration and price negotiation.
• Answer the phone sincerely and promptly, always giving our name. All calls to the sales department are important; proper messages should be delivered to the correct people ASAP.
• Produce knowledge of Washington State’s required legal documentation for deliveries, including out‑of‑state deliveries.
• Follow through the delivery of a customer’s car from clean‑up, servicing, proper documentation, and test drive before licensing and delivery.
• Keep the car showroom and new car display area clean and neat, with new cars properly aligned by model and color.
• Notify management of any flaws in inventory, including demonstrators and cars in stock.
• Carry out mail and phone follow‑up on each delivery within two days.
• Floor schedule is worked on an open floor basis: both phone and walk‑ins.
• Open new and used cars on the lot and arrange the lot if necessary.
• Every evening before going home, all sales consultants must ensure everything is locked on the lot.
• Track prospects and customer base in a company‑provided week‑at‑a‑glance.
• Perform other duties as assigned by management.
• Regular attendance is essential.
• Work in a cooperative, positive, and professional manner with all personnel.
• Treat members of the public and customers courteously and non‑discriminatorily.
• Conform to company policy regarding non‑discrimination and harassment.

Preferred Qualifications

• Automotive sales experience
• Customer service and/or retail experience
• People oriented
• Comfortable with compensation based on commission sales
• Professional personal appearance
• Strong technology skills

Equipment and Tools Used

• Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, and rulers.

Physical Demands

Required long periods (80-90% of the workday) of standing and walking on the showroom floor and dealership lot, including the interior and exterior of the building. Capable of walking extensively on concrete. Infrequent sitting, stooping, kneeling, and crouching. Lifting 20 lbs or less and carrying 10 lbs or less on a frequent basis. Frequent pushing and pulling, twisting and turning of the trunk, reaching and handling objects, occasional climbing, balancing, and crawling.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.

Candidates for this position must possess a valid Driver’s License and maintain an acceptable driving record in accordance with company policy. Employment offers are contingent upon successful completion of a comprehensive background screening and motor vehicle record review.

Volvo Cars Tacoma is an equal opportunity employer and a drug‑free workplace.