Sales Consultant

Mercedes-Benz of Richmond; Richmond (VA); On-site; USD 40,000 - 68,000; Full time

Job summary

Mercedes-Benz of Richmond is seeking a full-time Sales Consultant to work on-site in Richmond, VA. You will consult with customers, strive for high customer satisfaction, and deliver exceptional service while recommending suitable Mercedes-Benz products to meet client needs.

The role emphasizes building lasting relationships and delivering premium customer experiences. The ideal candidate has experience in sales or customer service, strong interpersonal skills, and a passion for luxury

Qualifications

• Experience in sales or customer service.
• Strong customer-service orientation and ability to handle inquiries.
• Excellent interpersonal communication abilities.
• Ability to build and maintain customer relationships.
• Familiarity with consultative selling techniques.

Responsibilities

• Consult with customers to understand needs and present solutions.
• Ensure high levels of customer satisfaction and exceptional service.
• Recommend suitable products and services to meet customer needs.
• Follow up with customers to build lasting relationships.

Skills

Sales consulting

Consulting skills

Customer satisfaction

Customer service

Interpersonal skills

Relationship building

Sales experience

Job description

Mercedes-Benz of Richmond, locally owned and operated since 1960, is a full-service dealership serving central Virginia. We provide top-notch service and establish lifelong relationships with customers from various cities including Richmond, Glen Allen, Henrico, and Mechanicsville. Our inventory includes a range of luxury new and used vehicles, and our service center ensures excellence in maintenance and repairs.

Role Description

This is a full-time on-site role for a Sales Consultant at Mercedes-Benz of Richmond in Richmond, VA. The Sales Consultant will be responsible for consulting with customers, ensuring high levels of customer satisfaction, and providing exceptional customer service. The role also involves recommending solutions and products to meet customer needs.

Qualifications

• Sales Consulting and Consulting skills
• Customer Satisfaction and Customer Service skills
• Excellent interpersonal skills
• Ability to build and maintain customer relationships
• Prior experience in sales or customer service