Sales Consultant

Waunakee Remodeling; Madison (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A home improvement company in Wisconsin seeks a Sales Consultant to conduct in-home consultations and recommend window and door solutions. The ideal candidate will have a high school diploma and at least 1 year of sales or customer service experience. This role requires a valid driver's license and involves 95% travel in the local area, ensuring you meet customers' needs from appointment to contract completion. Candidates must be equipped to navigate varying work environments, focusing on delivering a outstanding customer experience.

Qualifications

• 1 year of sales or customer service experience required.
• Valid driver's license with an excellent driving record preferred.
• Ability to operate ladders or stairs to inspect homes.

Responsibilities

• Follow sales processes while meeting annual sales goals.
• Conduct in-home consultations and provide tailored recommendations.
• Address customer concerns and promote a world-class experience.

Skills

Sales technology proficiency

Excellent driving record

Customer service

Education

High School Diploma or equivalent

Tools

iPads

CRM systems

Quoting tools

Job description

As a Sales Consultant for Waunakee Remodeling (Windows & Doors division), you will play a key role in helping homeowners improve their homes through high-quality window and door replacement solutions. Sales Consultants conduct in-home consultations with customers, evaluate their needs, and provide tailored recommendations using industry-leading products.

Primary Duties and Responsibilities

• Follow established sales processes through to completion while meeting or exceeding annual sales goals.
• Be professional, timely, and deliver a professional consultative sales experience.
• Guide customers through product selection, design options, and the project process from initial appointment through contract completion.
• Prepare concise detailed contracts, including photos and paperwork throughout the job.
• Partner with internal staff to address customer concerns or questions and work together to find a solution. Promote world class customer experience from Sale to Installation.
• Attend bi-weekly staff meetings to address sales agendas, products, and sales training.
• Maintain a vehicle (company or personal) with company signage and a clean appearance.
• Host our Waunakee or Odana Road showrooms.

Education and Experience

• High School Diploma or equivalent required.
• 1 year of sales or customer service experience required.

Required Skills

• Valid driver’s license is required with an excellent driving record preferred.
• Strong ability to learn and effectively use sales technology, including iPads, quoting tools, and CRM systems, is preferred.
• The majority of the working conditions and physical demands are normal for an office or home environment. A small percentage of the physical environment will require the employee to conduct business both inside and outside in heat/cold, wet/humid, dry/arid conditions while visiting job sites. This position requires the ability to use ladders or stairs to access areas of the home for inspection.
• A typical work schedule will involve appointments between the hours of 8am to 7pm Monday – Friday. Saturday appointments may be scheduled as well. Seasonal events such as home shows may require evening and weekend shifts. Hours are also required in the office.
• 95% travel required in and around Dane County, Southern WI, and Northern IL (Rockford). The remaining 5% is at our Waunakee office.