Sales Consultant

Cavender Auto Family; Lubbock (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance,

Job summary

Mercedes-Benz of Lubbock is seeking a results-driven Sales Consultant to join our growing team. You will guide customers through the car buying journey, from vehicle selection to financing, while delivering exceptional experiences that earn trust and lasting relationships.

Your role includes presenting features, managing inquiries via CRM, following up to maintain satisfaction, and participating in ongoing training to stay ahead of new models and products. A path for long-term growth awaits.

Qualifications

• Sales or customer service experience preferred.
• Strong communication skills.
• Valid driver’s license.
• Submit to background check and pre-employment drug test.

Responsibilities

• Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle selection, test drive, personalization, financing, and paperwork.
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars.
• Use CRM tool to effectively track all customer interactions.
• Present customer deal structure and additional finance products.
• Follow up with customers and maintain high customer satisfaction.
• Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards.
• Arrange for delivery and registration of vehicle.
• Engage in business development, contacting prospects and clients via phone and email.

Skills

Sales experience

Customer service

Strong communication

Valid driver’s license

Job description

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Mercedes-Benz of Lubbock, Texas, a Cavender Auto Family dealership, is currently seeking a talented Sales Consultant to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Why Work At Mercedes-Benz Of Lubbock, Texas

• $3000 a month guaranteed compensation for the first 90-days
• 10 units per month $6,000.00 guaranteed income compensation
• 12 Units per month $7,000.00 guaranteed income compensation
• 15 Unites per month $10,000.00 guaranteed income compensation
• All New and Used Vehicles Units 25% Front Gross
• In store opportunities for growth
• Training provided.
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time Off, Holiday and Vacation time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on vehicles, service, and parts
• Professional growth and development training on a quarterly basis.
• 401K plans

Here Is What You Will Be Doing

• Greet customers to identify their vehicle needs, and lead them through the sales process including vehicle/car selection, test drive, personalization, financing, and paperwork
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new and used vehicles/cars
• Use customer relationship management (CRM) tool to effectively track all customer interactions
• Present customer deal structure and additional finance products
• Follow up with customers and maintain high customer satisfaction
• Complete all ongoing training modules to keep abreast new vehicle products, features, accessories, etc.
• Maintain Customer Satisfaction scores at or above company standards.
• Arrange for delivery and registration of vehicle.
• Engage in business development, contacting prospects and clients via phone and email.

Here Is What You Will Need

• Sales or Customer Service experience is preferred
• Strong communications skills.
• Strong record of positive customer service results with customer focused attitude.
• Submit to and successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.