Car Sales Consultant

Dwayne Lane's Auto Family; Burlington (WA); On-site; USD 50,000 - 80,000; Full time

Job summary

Dwayne Lane's Auto Family in Washington state seeks a driven Automotive Sales Consultant to help clients select high-end vehicles and tailor financing options. You will leverage product knowledge to present premium features and close deals, while delivering exceptional customer service.

You will manage leads through CRM, build relationships, and work within a structured sales process to meet personal and dealership goals. Multilingual candidates are welcome; relocation not provided.

Qualifications

• Experience in automobile or retail sales, preferably high-end or luxury.
• Strong organizational skills to manage multiple prospects within a structured sales pipeline.
• Excellent negotiation abilities with outbound sales experience.
• Public speaking and communication skills to build rapport with customers.
• Familiarity with CRM, inventory management, and automotive inventory control.

Responsibilities

• Conduct personalized consultations with clients to understand needs and recommend suitable automobile options.
• Negotiate deals effectively to maximize dealership profitability.
• Manage inventory records and upsell opportunities.
• Utilize CRM software to track customer interactions and follow up on leads.
• Deliver presentations to promote features, financing options, and dealership services.
• Maintain excellent phone etiquette and customer service both in person and on the phone.

Skills

High-end sales

Negotiation

Multilingual

Organizational skills

Public speaking

Customer service

Tools

CRM software

Inventory management systems

Job description

Join a Legacy of Excellence at Dwayne Lane's Auto Family!

Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise "We'll Take Care of You!". Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community we are guided by the commitment to go above and beyond. It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.

From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You've probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.

We are looking for driven, customer-focused individuals who want to build a rewarding and dynamic career in the automotive industry. Whether you're interested in sales, service, parts, or management, we offer opportunities for growth at every level.

Duties

• Conduct personalized consultations with clients to understand their needs and recommend suitable automobile options, emphasizing high-end vehicles when appropriate
• Negotiate deals effectively by leveraging strong negotiation skills, ensuring mutually beneficial agreements that maximize dealership profitability
• Manage inventory control and inventory management processes to keep accurate records of vehicle availability and assist in upselling opportunities
• Utilize CRM (Customer Relationship Management) software to track customer interactions, follow up on leads, and support sales support activities
• Deliver compelling presentations and public speaking engagements to promote vehicle features, financing options, and dealership services
• Maintain excellent phone etiquette and communication skills to provide outstanding customer service both in person and over the phone

Qualifications

• Proven experience in automobile sales or retail sales with a focus on high-end or luxury vehicles preferred
• Strong organizational skills with the ability to manage multiple prospects simultaneously within a structured sales pipeline
• Excellent negotiation abilities combined with outbound sales experience and B2B sales knowledge
• Multilingual or bilingual capabilities are a plus for engaging diverse customer bases effectively
• Familiarity with CRM software, inventory management, retail math, and automotive inventory control systems is highly desirable
• Exceptional communication skills, including public speaking and phone etiquette, to build rapport with customers
• Demonstrated success in upselling techniques and customer service excellence in a dealership or retail environment
• Ability to work independently while supporting team goals through effective sales management strategies

As part of our commitment to safety and compliance, all final candidates must successfully complete the following prior to hire:

• Pre-employment drug screening
• Criminal background check
• Motor vehicle record (MVR) review

Employment is contingent upon the satisfactory completion of these screenings.