Sales Compensation Manager

EngineersOfAI; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

EngineersOfAI is looking for a Sales Compensation Manager to oversee the design and administration of incentive plans for its go-to-market organization. This highly visible role ensures that compensation programs are motivating and competitive while aligning with company strategy.

In this position, you will manage all commission-bearing functions, drive the annual compensation process, administer payouts, and collaborate with key leadership. A minimum of 5 years in global sales compensation operations, particularly in a SaaS environment, is required.

Qualifications

• 5+ years of experience in global sales compensation operations, ideally in a high-growth or enterprise SaaS environment.

Responsibilities

• Lead the annual sales compensation design process across all commission-bearing roles.
• Administer monthly/quarterly comp plans and payouts with accuracy and transparency.
• Own SPIFFs and short-term incentive programs.
• Collaborate with Finance, People, and GTM leadership.
• Provide reporting and analytics on attainment and plan effectiveness.
• Maintain clear compensation policies and documentation.
• Evaluate and improve sales compensation tools and processes.

Skills

Sales compensation design

Data analysis

Collaboration with leadership

Compensation policies documentation

Job description

PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows.

PolyAI is hiring a Sales Compensation Manager to own the design and administration of incentive plans across our go-to-market organization. This is a highly visible role responsible for ensuring that compensation programs are motivating, competitive, and aligned with company strategy.

This is a hands-on role covering all commission-bearing functions: Account Executives, BDRs, Sales Engineers, Marketing, Post-Sales, and more. You’ll manage everything from annual plan design to monthly administration and SPIFF programs, ensuring accuracy, transparency, and trust in the process.

You will report to the VP of GTM Operations.

What You'll Do

• Lead the annual sales compensation design process across all commission-bearing roles (AEs, AMs, BDRs, SEs, Marketing, Channel, etc.).
• Administer monthly/quarterly comp plans and payouts with accuracy and transparency.
• Own SPIFFs and short-term incentive programs, from design to rollout.
• Collaborate with Finance, People, and GTM leadership on planning cycles, quota setting, and modeling.
• Provide reporting and analytics on attainment, plan effectiveness, and ROI.
• Maintain clear compensation policies and documentation (ramp, proration, clawbacks, exceptions, etc.).
• Evaluate and improve sales compensation tools and processes to support scale
• Partner with Sales leadership and Finance on non-standard deal structuring and commercial policy

Who You Are

• 5+ years of experience in global sales compensation operations, ideally in a high-growth or enterprise SaaS environment.