Sales Compensation Analyst

Cook & Boardman, LLC; Winston-Salem, Northern (NC, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

CBX Solutions is seeking a Sales Compensation Analyst to support commission calculations, plan documentation, and agreement administration across brands. You will collaborate with Finance, HR, and Legal to ensure accurate payouts and standardized processes.

The role involves analyzing plan performance, maintaining audit-ready documentation, and supporting cross-SERVE arrangements with attention to detail and cross-functional coordination.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field; equivalent experience considered.
• 2+ years of experience in sales compensation, commissions administration, or a related finance/analytics function; multi-entity or multi-brand experience preferred.
• Advanced Excel skills; experience with CRM and ERP/HRIS systems strongly preferred.
• Experience supporting or maintaining formal plan documents or agreements preferred.

Responsibilities

• Execute commission calculations across assigned brands, sales roles, and plan types on a recurring monthly/quarterly cycle.
• Validate calculation inputs against source systems (CRM, ERP, etc.) to ensure accuracy prior to payout.
• Partner with Payroll/Finance to ensure accurate and timely commission payments.
• Assist in writing, documenting, and maintaining formal commission plan documents for each role/brand.
• Maintain a centralized, audit-ready repository of all active and historical commission plans and signed agreements.
• Prepare regular reporting on commission spend, plan effectiveness, and payout trends for stakeholders.
• Analyze plan performance and model proposed changes for financial impact.

Skills

Advanced Excel

CRM systems

ERP/HRIS

Data analysis

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree in Finance/Accounting/Business

Tools

CRM

ERP/HRIS

Job description

The Sales Compensation Analyst supports the commission function for CBX Solutions, partnering with the Commissions Manager and business stakeholders on commission calculations, plan documentation, agreement administration, and reporting across all brands and business units. This role helps ensure commission plans are accurately calculated, consistently administered, and clearly documented, including supporting the added complexity of cross-SERVE arrangements. The ideal candidate combines strong analytical skills with the attention to detail needed to support plan documentation, agreements, and reporting at a company-wide, multi-brand scale.

Essential Functions

Commission Calculations

• Execute commission calculations across assigned brands, sales roles, and plan types on a recurring (monthly/quarterly) cycle.
• Validate calculation inputs against source systems (CRM, ERP, etc) to ensure accuracy prior to payout.
• Investigate calculation discrepancies and edge cases, escalating disputes as needed and documenting resolution logic for future reference.
• Partner with Payroll/Finance to ensure accurate and timely commission payments.

Plan Management

• Assist in writing, documenting, and maintaining formal commission plan documents for each role/brand, ensuring plans are clear, complete, and accurate.
• Support the lifecycle of commission agreements, including drafting, distribution, signature collection, versioning, and archiving.
• Maintain a centralized, audit-ready repository of all active and historical commission plans and signed agreements.
• Support Sales leadership, HR, Legal, and Finance in designing new plans and revising existing plans in response to changing business needs.
• Track plan effective dates, renewal cycles, and required re-signatures; proactively flag gaps in coverage or documentation.

Analysis & Plan Performance

• Analyze commission plan performance against cost-of-sale targets, payout curves, and intended behavioral incentives.
• Model proposed plan changes to project financial impact before implementation.
• Prepare regular reporting on commission spend, plan effectiveness, and payout trends for Sales, Finance, and executive stakeholders.
• Identify inconsistencies or inequities across brand/plan structures and recommend standardization opportunities.

Cross-SERVE Commissions

• Administer commission arrangements for cross-SERVE opportunities.
• Define and apply consistent rules for commission splits, crediting, and payout sequencing across contributing brands.
• Support resolution of cross-brand commission questions, escalating disputes to the Commissions Manager as needed.
• Maintain documentation standards specific to cross-SERVE deals, ensuring traceability of how credit and payout were determined.

Minimum Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field; equivalent experience considered.
• 2+ years of experience in sales compensation, commissions administration, or a related finance/analytics function; multi-entity or multi-brand experience preferred.
• Advanced Excel skills required; experience with CRM and ERP/HRIS systems strongly preferred.
• Experience supporting or maintaining formal plan documents or agreements preferred.

Knowledge, Skills and Abilities

• Strong analytical skills with the ability to model financial scenarios and communicate findings to non-financial stakeholders.
• High attention to detail and comfort operating in an environment with limited existing structure, building process where none currently exists.
• Discretion in handling sensitive compensation data
• Analytical rigor, comfortable executing complex calculations with zero tolerance for payout errors.
• Process orientation, able to follow and document structure with strong attention to detail.
• Cross-functional influence, works effectively across Sales, Finance, HR, and Legal without formal authority over those groups.
• Clear written communication, able to translate complex plan mechanics into documentation that holds up to audit and to less technical audiences

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, use hands to handle or feel objects, and reach with hands and arms. This role requires frequent lifting of items weighing 5-25 pounds and occasional lifting of up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position operates in both a professional office setting and a warehouse environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Occasional travel to project sites may be required. Warehouse conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees may be subject to frequent heavy lifting and exposure to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.